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Director - Order Management - MAIR

Expeditors

Dubai, , United Arab Emirates permanent

Posted: March 2, 2026

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Quick Summary

Drive product expansion and execution within the region with a focus on business development and revenue growth, while ensuring strong operational execution in support.

Job Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 18,000 trained professionals
• 350+ locations worldwide
• Fortune 500
• Globally unified systems

Drive product expansion and execution within the region with a focus on business development and revenue growth, while ensuring strong operational execution in support of business development. This role requires a strong field presence, including extensive travel and the ability to spend extended periods in‑market to support growth, customer engagement, and operational maturity.

• Work with Districts, Sales and Account Management organization to identify and close key Order Management opportunities for MAIR
• Lead achievement of Product goals
• Motivate, educate and develop Branch Order Management teams, Sales & Account Management teams to create and close more order management opportunities
• Work with MAIR teams to assess branches, create custom development plans and provide direct support in their implementation, including:• Target account development
• Transition of key “catalyst accounts”
• Network development of key Service Providers (i.e. CFS, stations, data providers, etc.)
• Focus on driving the effort to create standardized operational models and tools

• Support Product Manager training
• Ensure tactical business plan success
• Ensure Strategy and differentiations are understood at all levels within Geography through creation and delivery of collateral/training
• Drive collaboration and consistency
• Review performance data and identify areas for improvement
• Share best practices
• Continually seek improvement in procedures and services
• Dedicated to the success of Expeditors using ethical business practices, personal commitment, and a focus on the fundamental details involved

• Three (3) plus years in Regional or sub regional product or similar roles
• Three (3) plus years of management position at district (DM/BM)
• Three (3) years of industry‑specific qualification
• Proven leadership aptitude and background
• Strong market and product knowledge
• Effective interpersonal skills, including proven abilities to listen, comprehend, and communicate clearly and concisely to obtain positive results
• Proven sales and negotiation skills
• Certification in Management and/or Leadership Program preferred
• Proficient in Excel, Word, PowerPoint, SharePoint and OneNote
• Willingness and ability to travel extensively within the assigned geography, including frequent multi‑week stays, to directly support business growth, customer engagement, branch development, and execution of regional strategy

Position to be based out of Dubai.

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program

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