Director of Workplace Operations

About Campus

Campus is on a mission to accelerate the talent of tomorrow and reimagine what college can (and should) be. The problem is clear: college costs have skyrocketed, but outcomes haven’t. Traditional college hasn’t kept up with the aspirations of today’s students—and they can’t afford to wait.

At Campus, we’ve built a two-year, accredited college where students learn from top professors at universities like Princeton, Stanford, and Howard, in live, online classes. Our students graduate with in-demand business and AI skills—ready to launch their careers or transfer to top four-year universities. Our unique approach is grounded in a pioneering technology platform and a heavily-researched student success model that offers students dedicated advisors and on-demand tutoring and coaching. We were also named one of Fast Company's Most Innovative Companies of 2024.

We’re backed by an exceptional investor team that believes deeply in our vision for the future of education, including General Catalyst, Founders Fund, Bloomberg Beta, 8VC, Rethink Education, Sam Altman, Jason Citron, Shaquille O’Neal, and others.

The world has changed. Higher ed needs to catch up, and we’re leading the way - come join us!

About the role

You will own the strategy, execution, and continuous improvement of all Campus locations - ensuring every office is safe, efficient, cost-disciplined, and designed to support exceptional employee experiences.

You’ll supervise on-site teams, drive vendor and landlord negotiations, manage operating budgets, and create the systems that keep our environments running flawlessly. This role is equal parts strategic planning, rigorous execution, and hospitality-grade experience design. You will be the person our teams trust to ensure every Campus office is world-class, consistent, and built for scale.

You’re excited about this opportunity because you will…

• Lead the full lifecycle of our expanding office portfolio - opening new locations, expanding current ones, and ensuring each space reflects and innovates Campus’s standards and culture.

• Own broker, landlord, vendor, and contractor relationships - from scouting spaces to bringing executives the top 2-3 options with clear pros/cons, cost models, and ROI analyses, lease negotiations and more.

• Manage, upskill and hire office management teams across current and future locations to deliver a consistent and highly elevated yet budget-friendly experience at every location.

• Develop and oversee IT and workplace infrastructure standards across offices — including network setup, hardware provisioning, help desk operations, security protocols, and vendor management.

• Design scalable systems for facilities management, including maintenance schedules, safety and compliance, capacity planning, security, and emergency procedures.

• Oversee hospitality, food programs, and daily operations that make our offices seamless, productive, and best-in-class.

• Run tight financial operations - build and manage budgets, negotiate aggressively, and fight for every penny without compromising quality.

• Collaborate cross-functionally with HR, Ops, and Leadership on onboarding, offboarding, headcount planning, and office-related initiatives.

• Travel frequently to ensure standards are upheld and issues are anticipated before they become problems.

We’re excited about you because…

• You are a seasoned facilities and workplace operations leader with 8+ years managing multi-site offices across the U.S. and an employee base of 300+.

• You bring exceptional operational rigor - you see around corners, fix issues before they escalate, and create order in complex environments.

• You are assertive, polished, and persuasive - equally comfortable negotiating tough terms with landlords, managing brokers, directing contractors, or stage managing executives and VIP guests

• You communicate with clarity, intention, and confidence, and you can influence stakeholders at every level.

• You have deep experience with vendor management, workplace systems, budgets

• You’re energized by being on your feet and in constant motion - ensuring the details are not just right but 110% right, the environment is polished, and the experience is excellent.

• You’re known for being highly organized, calm under pressure, solutions-oriented, and impossible to rattle.

• Traveling 2-3 times per month feels like an opportunity, not a burden (and you love collecting the miles).

What you’ll get:

• A compensation package that includes a base salary ($140 - $175k) + equity grant

• Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary will be localized.

• Medical, dental, and vision insurance

• 401(k) match

• Fertility benefits via Carrot

• Flexible Time Away + paid holidays

• In-office lunches for our NY Office (did we mention, we’re dog friendly? 🐶)

• Hybrid work schedule (Mon & Fri remote; Tues-Thurs in-office)

• Social events - happy hours, birthday celebrations, holiday parties, & more!

• Opportunity to make an impact – you’ll be an integral player in bringing our vision to life

Where we’re located: Tribeca, NY

Unfortunately, we are unable to offer new H-1B visa sponsorship for this position. Candidates must already be authorized to work in the U.S. without requiring new H-1B sponsorship. However, we can support H-1B transfers and are able to sponsor TN visas for eligible Canadian and Mexican citizens.