Director of Software Delivery & Engineering, Remote: Colombia & Costa Rica, Full time

Gorilla Logic provides custom software development services to many of the world’s leading software-driven organizations. Our Boulder headquarters and nearshore development centers in Costa Rica and Colombia come together to build high-performance, integrated teams rooted in our Gorilla culture — a culture of engineering excellence, collaboration, and continuous learning.

Position Summary

As the Director of Software Delivery & Engineering, you will serve as a hands-on technical and operational leader, responsible for driving high-quality software solution delivery across multiple clients and domains. This role combines deep software engineering knowledge with delivery and operational excellence — leading teams that design, build, and deliver robust, scalable software solutions that meet strategic business outcomes.
You will guide engineering leaders, architects, and delivery managers; influence technical design decisions; ensure adherence to DevOps and modern SDLC practices; and maintain governance and contractual integrity across all engagements.

This is a highly visible role requiring both technical depth and strategic leadership in client delivery, solution design, and operational performance.

Key Responsibilities

Technical & Software Development Leadership

Provide technical leadership across delivery teams — guiding architecture, design, development, and integration of software solutions.

Drive adoption of modern software engineering practices including API-first development, microservices architecture, CI/CD, containerization, and infrastructure-as- code.

Partner with technical architects to define scalable solution architectures aligned with client objectives and Gorilla Logic best practices.

Oversee the quality, maintainability, and performance of delivered codebases, ensuring adherence to engineering standards and DevOps principles.

Lead technical reviews and architecture assessments across projects; identify risks and propose technical solutions or optimizations.

Stay current on emerging technologies and frameworks, particularly in cloud-native engineering, data integration, and AI/ML-enabled systems, applying insights to delivery improvements.

Collaborate with delivery and product leadership to define and evolve Gorilla Logic’s software delivery framework.

Operational Leadership & Governance

Oversee all aspects of delivery execution, including contract negotiation, project governance, and customer delivery.

Serve as the executive point of contact for client delivery escalations, ensuring quick resolution and proactive communication.

Manage financial performance across assigned portfolios — including project profitability, renewals, and resource optimization.

Collaborate with Sales, Legal, and Finance on MSA, SOW, and pricing strategy to ensure sustainable engagement models.

Establish clear governance structures with clients, defining success metrics, KPIs, and reporting standards for delivery health.

Drive operational excellence through standardized delivery processes, documentation, and measurement frameworks.

Client Engagement & Growth

Build and sustain strong, trusted relationships with senior client stakeholders — acting as a strategic delivery advisor.

Partner with the Sales and Solutions teams to design and position technical proposals, RFP responses, and solution presentations.

Identify opportunities for account expansion through technical innovation, improved delivery, and solution differentiation.

Lead quarterly business reviews (QBRs) and delivery health sessions, ensuring ongoing alignment between technical outcomes and client business goals.

People & Team Leadership

Lead and mentor a cross-functional team of Engineering Managers, Solution Architects, and Delivery Managers.

Support career development through continuous feedback, coaching, and technical mentorship.

Foster a culture of technical excellence, accountability, and collaboration across delivery teams.

Support strategic hiring for critical technical and delivery roles, ensuring a balanced and scalable team structure.

Serve as a key culture carrier within Gorilla Logic, promoting innovation, integrity, and engineering craftsmanship.

Requirements

10+ years of experience in software engineering and delivery, with a strong foundation in software architecture, development, and DevOps.

6+ years in delivery or engineering leadership, managing large, distributed software teams across multiple clients.

Proven experience designing and delivering complex software solutions using modern technologies (Java, .NET, Node.js, React, Python, etc.).

Strong knowledge of API design and integration, microservices, cloud platforms (AWS, Azure, GCP), and DevOps toolchains (Jenkins, GitHub Actions, Docker, Kubernetes, Terraform).

Demonstrated ability to lead technical governance and contract negotiations while maintaining profitability and delivery quality.

Strong background in client management, program governance, and stakeholder communication.

Bachelor’s degree in Computer Science, Software Engineering, or a related technical field (Master’s preferred).
PMP, CSM, or relevant Agile/DevOps certifications are a plus

Excellent communication, presentation, and leadership skills — capable of bridging business and technical audiences.