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DIRECTOR OF RADIO SHOP OPERATIONS

CityOfNewYork

New York City, NY, United States permanent

Posted: November 11, 2025

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Quick Summary

The DIRECTOR OF RADIO SHOP OPERATIONS is responsible for overseeing the day-to-day operations of the Fire Department's radio shop, ensuring efficient and effective communication with emergency responders and the public.

Job Description

The Fire Department of the City of New York (FDNY) is the largest Fire Department in the United States and universally is recognized as the world's busiest and most highly skilled emergency response agency. The Department's main goal is to provide fire protection, emergency medical care, and other critical public safety services to residents and visitors in the five boroughs. FDNY members are sworn to serve and protect life and property and the Department works to continually educate the public in fire, life safety and disaster preparedness, along with enforcing public safety codes. Since its inception in 1865, FDNY has helped lead efforts to make New York the safest big city in the nation. This accomplishment requires a steadfast and daily commitment to maintaining the Department's core values.

The Director of Radio Shop Operations will report directly to the Executive Director of Radio Repair Operations and work in coordination with other Radio Repair administrative/managerial, technical and clerical personnel. The Manager of Radio Repair Operations is a key leadership role responsible for overseeing the daily technical operations of the Radio Repair Shop. This position plays a critical role in supporting the FDNY’s communications infrastructure by ensuring the repair, maintenance, and performance of essential radio and communication systems.

This position will include a wide range of responsibilities and tasks such as overseeing programming, updates, encryption of radios and other tasks and equipment associated with the Radio Repair Operations Unit, including but not limited to, technical day-to-day oversight of the Radio Repair Unit and the assignment of Radio Repair mechanic tasks. Coordination of Emergency Communications Transformations Program (ECTP) activities including scheduling and oversight of work assignments; participation in the evaluation and scheduling of new equipment, systems and special projects; attending various internal FDNY, and inter-agency communications meetings. In conjunction with other Radio Repair staff, ensure maximum effectiveness and efficiencies related to the Radio Repair Operations functions and responsibilities. Ensure compliance with industry wide standards and all FCC rules and regulations. Leads innovation and advanced diagnostics, acts as SME on Radio matters and upgrades and testing. Guides technical standards, engineering and project management. Manage critical infrastructure sites such as airports, tunnels and ensuring reliable operations and communication for emergency services.

Serve as a subject matter expert on radio frequency (RF) technologies, system interoperability, and emerging communication technologies relevant to public safety operations. Lead, mentor, and develop a diverse team of technicians

MANAGER OF RADIO REPAIR OPERAT - 82987

A Federal Communications Commission Radio Telephone General Class Operator's License with a radar endorsement, and
1. Nine years of recent experience in the repair and maintenance of communications equipment, at least 18 months of which must have been in an administrative, managerial or supervisory capacity; or

2. Education and experience equivalent to "1" above. Six months experience will be credited for each year of education acquired in an approved trade or vocational high school, college, or training program in electronics, electrical engineering or a related field, up to a maximum of eight years of education for four years of experience. However, all candidates must have the 18 months administrative, managerial or supervisory experience noted above.

License Requirement
A motor vehicle Driver License valid in the State of New York.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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