Director of Quality & Process Improvement

Director of Quality & Process Improvement
Onsite | North Carolina Relocation Assistance Available
$110,000 – $120,000 base + 20% bonus

Position Overview
Growing advanced manufacturing organization is seeking a Director of Quality & Process Improvement to lead quality strategy and operational excellence across a multi-facility manufacturing environment supporting automotive and industrial customers

This role is responsible for maintaining certification compliance, driving continuous improvement initiatives, and ensuring consistent product quality across facilities operating in a highly regulated, audit-driven environment. The Director will work closely with production, procurement, and customer-facing teams to strengthen processes, reduce waste, and enhance operational
consistency.

Key Responsibilities
Quality Systems & Compliance

Lead and maintain the Quality Management System (QMS) in compliance with ISO 9001 standards

Manage customer, internal, and third-party audits to maintain required certifications

Support advancement toward IATF 16949 and emerging EU automotive quality standards

Ensure compliance with customer requirements across Tier 1 and Tier 2 automotive supply chains

Partner with procurement on supplier and raw material quality audits

Process Improvement & Operational Excellence

Drive Lean and continuous improvement initiatives across manufacturing operations

Partner directly with production leadership to improve workflows, reduce waste, and increase efficiency

Harmonize product and process standards across multiple facilities to ensure consistent output regardless of production location

Lead root cause analysis, corrective actions, and cross-functional improvement projects

Support cost savings initiatives through process optimization

Metrics & Performance Management

Develop and manage KPIs including non-conforming material, production performance, and waste reduction metrics

Utilize data to guide operational decisions and improvement priorities

rack and report quality and operational performance trends

Required Qualifications

7–10+ years of quality leadership experience within manufacturing

Experience working in ISO-certified environments (ISO 9001 required)

Strong background managing audits, certifications, and quality systems

Demonstrated success driving process improvement initiatives

Experience working directly with customers on quality and compliance matters

Ability to collaborate closely with production teams in a hands-on environment

Preferred Qualifications

Automotive manufacturing experience (Tier 1 or Tier 2 supplier environment strongly preferred)

Experience with PPAP, IMDS, or similar automotive quality processes

Bachelor’s degree in Engineering, Manufacturing, or related field

Lean Manufacturing or Six Sigma certifications (CQE, CQA, Black Belt, etc.)

Experience in nonwovens, textiles, or materials manufacturing environments.