Director of Public Services for Staten Island

*ONLY OPEN TO CURRENT FULL-TIME ANNUALLY PAID PARKS EMPLOYEES*

*This vacancy is only open to 1) current permanent Parks employees serving in the Administrative Community Relations Specialist civil service title or 2) on leave from the title or 3) permanent Parks employees in or on leave from a comparable title (e.g. Administrative Staff Analyst or Administrative Manager) or 4) Parks employees who are reachable on the Administrative Community Relations Specialist civil service list or a comparable civil service list or qualify for a comparable title. [Please indicate the exam and your list number or comparable title on your resume.]

Major Responsibilities

- Under general supervision, with latitude for independent initiative and judgment, manage a customer-service oriented special events permit office and provide outstanding customer service.
- Oversee the processing of all special events park permits.
- Maintain a close working relationship with borough management and the New York City Police Department to effectively manage events and develop best practices.
- Prepare regular reports for the Borough Commissioner and Operations Chiefs.
- Ensure proper handling and accounting of all fees and bonds associated with applications and permits. Ensure proper record-keeping and record retention for all permit applications. Respond in a timely manner to all litigation, deposition, Freedom of Information Law (FOIL) and 311 requests.
- Utilize CEMS (Citywide Event Management System) to electronically process special events applications and permits.
- Ensure youth leagues comply with Automated External Defibrillator (AED) laws, including maintaining inventory of all AED machines, site inspections and bi-yearly exchange of unit pads.
- Evaluate patterns of park and facility usage. If necessary, recommend changes to usage of permit spaces.
- Serve as a liaison to the offices of Citywide Special Events & Policy and Citywide Athletic Permits and Policy, along with the Marketing & Development divisions. Work with Borough leadership to negotiate terms of large or complex events.
- Coordinate all maintenance contracts and container agreements with Borough Management and the Legal Division.
- Working with the Staten Island Garage Supervisor, oversee scheduling and permitting all large equipment (mobile stages, bleachers, light towers, etc.). Ensure compliance with all NYC Parks requirements.
- Serve as a liaison with the Mayor’s Office of Media and Entertainment to coordinate permits, events and site meetings.
- Supervise staff, approve time sheets and evaluate employees.
- Assist with planning and coordinating borough special events, including elected events, ribbon cuttings and ground breakings.
- Assist with physical set-up, operations, and breakdown of equipment for events. May assist with the maintenance of special event equipment and inventory.

Work Location: Staten Island

How to Apply: Go to cityjobs.nyc.gov and search for Job ID# 769946.

All applicants must apply via cityjobs.nyc.gov. The City is no longer using ESS to accept applications.

*Current Employees please include your ERN on your cover letter and resume.

NOTE: All resumes must be received no later than the last day of the posting period. *Posting period extended to 03/27/2026. Previous applicants are still under consideration and need not reapply. References will be required upon request.

nyc.gov/parks

MOVEMENT IN THE FACE OF CIVIL SERVICE LISTS IS PROHIBITED UNDER CIVIL SERVICE LAW.

For information about applying for Civil Service Exams go to: Civil Service Exams - Department of Citywide Administrative Services (nyc.gov)

ADMIN COMMUNITY RELATIONS SPEC - 1002F

1. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U. S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA) and four years of satisfactory, full-time community liaison, community organization or community relations experience, at least two years of which must have been in a broad administrative or policy-making capacity with responsibility for planning, organizing, coordinating, developing, evaluating and/or administering a large community service program or activity; or
2. A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and eight years of satisfactory, full-time experience as described in "1" above, at least two years of which must have been in a broad administrative or policy-making capacity with responsibilities as described in "1" above; or
3. Education and/or experience equivalent to "1" or "2" above. Undergraduate education above the high school level may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in "1" above, at the rate of 30 semester credits from an accredited college or university (as described above) for each year of experience, up to a maximum of 4 years. Graduate education beyond the baccalaureate degree may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in "1" above, on the basis of 30 graduate credits from an accredited college or university (as described above) for each year of experience, up to a maximum of 2 years. However, all candidates must possess a four-year high school diploma or its educational
equivalent approved by a State’s Department of Education or a recognized accrediting organization and two years of full-time experience in a broad administrative or policy-making capacity with responsibilities as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.