Director of Program Management (PMO)

About Us

At Solera Health, we're on a mission to change lives by guiding people seamlessly to better health solutions. We empower payers and employers with tools to manage providers and outcomes across chronic conditions. Our innovative platform curates a marketplace of digital and community-based solutions, strategically matching individuals to their best-fit care while driving successful health outcomes.

Job Summary

Solera is seeking a Director of Program Management (PMO) to lead large-scale enterprise client implementations and high-impact strategic initiatives.

This is a senior individual contributor role with significant enterprise visibility and accountability. You will lead multi-million-dollar implementations and cross-functional transformation programs that directly impact revenue, client satisfaction, and operational scalability.

Operating at the intersection of Commercial, Product, Engineering, Operations, and Client Success, you will bring structure to complexity, align senior stakeholders, and ensure disciplined execution across high-priority initiatives.

This role does not include direct people management. You will lead through influence, clarity, credibility, and operational rigor.

What You Will Own

Enterprise Program Leadership

• Lead complex, cross-functional enterprise programs

• Establish governance frameworks, executive reporting cadence, and success metrics

• Translate strategic and contractual commitments into executable plans

• Align diverse stakeholders toward clear delivery outcomes

Client Implementation Excellence

• Own end-to-end delivery of high-visibility client implementations

• Ensure milestone adherence, quality standards, and risk mitigation

• Serve as a senior escalation point for structured issue resolution

• Manage scope, dependencies, and competing priorities proactively

Strategic Internal Initiatives

• Partner with executive leadership to operationalize enterprise priorities

• Lead transformation efforts with clear accountability models

• Drive change adoption across teams

• Monitor initiative performance and course-correct early

Governance & Operational Rigor

• Strengthen PMO methodologies and standards

• Enhance portfolio prioritization and capacity planning

• Deliver executive-ready dashboards and risk transparency

• Promote continuous improvement and disciplined execution

What We’re Looking For

Required Experience

• 10+ years of progressive program and/or project management experience

• Healthcare industry experience, ideally within payers, digital health platforms, or value-based care environments

• Proven delivery of large-scale, complex enterprise or implementations

• Demonstrated experience designing or maturing PMO strategy and governance models

• Strong executive communication skills with the ability to influence senior stakeholders across functions

• Ability to bring structure to ambiguity and manage multiple high-impact initiatives simultaneously

• PMP or comparable certification a plus

Leadership Capabilities

• Executive-level presence and communication

• Strong influence without authority

• Structured, systems-oriented thinker

• High accountability and bias toward action

• Calm and decisive in complex, fast-moving environments

Travel

• This is a remote position within the United States.

• Travel (approximately 10%) may be required for client implementations and strategic planning sessions.

What We Offer

• Competitive salary

• Comprehensive medical, dental, and vision coverage starting Day One

• Flexible time off beyond standard company holidays

• 401(k) with company match and financial wellness resources

• Generous parental leave and adoption assistance

• Remote-first work culture with team events and community building

• Phone stipend and wellness perks (Fitbit, fitness/mental health app access)

Disclaimer: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.

Solera Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solera Health complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.