Director of Product, Experience

Nimble is a health tech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved pharmacy business in the world. We are a fast-growing, technology-first startup driven by crafting the patient and pharmacist experience.

Our Culture: We operate with context and autonomy, shared trust and no ego. We enjoy being ‘in this together’ to collaborate on the challenges of a rapidly scaling business, daily living out our company values of High Ownership, Burning Curiosity, and Bias for Action.

The Role: We are looking for a Director of Product to lead and drive product experiences across our growing customer network, including pharmacies, patients, and pharmaceutical companies. This role reports directly to our CTO, who is responsible for all of product development functions, including product, design, data, and engineering.

You will work closely with leaders from different functions, including data, design, engineering, marketing, sales, operations, and customer success. You will have full context and responsibility. You will work closely with our CTO and CEO / founder.

This is a hybrid, 3 days per week, role in our Redwood City HQ.

What You Will Do:
• Be a leader and a driver for product experiences across a large and growing customer network.
• Be responsible and accountable for customer discovery, product strategy and execution, and successful outcomes.
• Operate as a hands-on combat leader: call your customers, analyze your data, clarify your intent, set your goals, plan your execution, and be responsible for your outcome.
• Lead and coach a very small and nimble team of product managers. Think 3 - 5. If you are looking to manage a team of 10+, this role is not that.

What You Will Need:
• 10+ years in product experiences in consumer (B2C) and business (B2B2C)
• Proven versatility in operating across multiple customer segments and industries; healthcare experience is not required
• A self-starter mindset with relentless curiosity and a strong bias for action
• Customer-obsessed and data driven approach, and ability to make decisions quickly
• Strong execution skills to materialize product strategy to successful outcomes
• 5+ years of leadership experience with responsibilities in hiring, coaching, and performance management

What're In It For You:
• Rare opportunity to change an industry and lives of millions
• We are reinventing healthcare and pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you do
• Compassionate and driven colleagues in a collaborative environment where success is celebrated
• Medical / Dental / Vision / 401K package that fits your needs
• Generous Vacation Policy - 15 days of paid vacation in the first year, then increases to 20 days after one year
• 11 Paid Holidays
• Work out of our HQ in beautiful downtown Redwood City