Director of Product Design

About GlossGenius

GlossGenius is building an ecosystem enabling entrepreneurs to succeed. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more.

Over 100,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.

About the Role

As Director of Product Design, you'll lead and inspire a growing team of designers within our Expansion team, focused on accelerating GlossGenius's ability to reach new markets, verticals, and users. We're at an inflection point, redefining what technology can do for entrepreneurs and the businesses they build. Partnering closely with Product and Engineering leadership, you'll set the vision and strategy across key growth areas including upmarket teams, commerce, and client acquisition, bringing deep AI fluency to the team, championing new ways of working, and ensuring AI is embedded into how we design, collaborate, and build. using AI to design smarter and move faster while connecting a portfolio of mission-driven, 0-to-1 squads into a cohesive, high-quality product vision.

You'll elevate the craft of design, drive alignment around product direction, and ensure we deliver intuitive, elegant experiences that help small businesses grow. Beyond the work itself, you'll build a thriving design culture, developing talent, fostering collaboration, and championing design excellence across the organization. And as AI reshapes how products are built, you'll lead that charge too: contributing to GlossGenius's AI initiatives and cultivating a team where AI isn't an afterthought, it's how we work.

This is a leadership role first: your success is measured by the strength of your team, the clarity of your vision, and the outcomes your designers drive.

You must be commutable to our NYC headquarters and will operate in a hybrid environment. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays.

What You’ll Do

• Model AI-first design, using tools like Claude Code, v0, and Figma to prototype faster, think bigger, and raise the bar for what's possible

• Partner on company-wide AI initiatives, ensuring design has a strong voice in shaping AI-powered experiences that are intuitive, trustworthy, and human-centered

• Foster a culture of AI curiosity and experimentation, pushing your team to adopt emerging tools as part of their everyday workflow

• Lead, mentor, and grow a team of product designers across mission-driven squads spanning upmarket growth, new verticals, commerce, and client acquisition

• Define and drive the design vision and strategy for Expansion in close partnership with Product and Engineering leadership

• Ensure high-quality execution across the full design process — from research and ideation through prototyping, testing, and delivery

• Champion customer empathy by driving research that surfaces insights and shapes product direction across the Expansion portfolio

• Act as a visible advocate for design excellence across the company, influencing strategy and helping define where GlossGenius goes next

• Work closely with the Head of Design as a right-hand partner, contributing to design strategy, team culture, and cross-functional alignment

What We’re Looking For

• 8+ years of experience in Product Design/UX/UI, with at least 2+ years in a people management role

• Proven ability to guide end-to-end product design and influence cross-functional partners, including executive leadership

• Hands-on excellence with AI tools (Claude Code, v0, Figma) and a clear point of view on the role AI plays in the future of product

• Genuine passion for empowering small business owners, with deep empathy for their needs

• Comfortable navigating ambiguity, setting direction in complex product areas, and engaging externally (public speaking and community engagement a plus)

Benefits & Perks

• Flexible PTO

• Competitive health & dental insurance options, with premiums partially covered by GG

• Fertility and adoption benefits via Carrot and Kindbody

• Generous, fully-paid parental leave policy

• 401k benefit - employees are eligible to contribute starting day 1 of employment

• Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses

• Pre-tax commuter benefits

• Dependent Care FSA

• Home office stipend

• Team Bonding: As a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year.

The starting base salary for this role in New York is between $250,000-$310,000 + target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future.

Additionally, this role is currently eligible to participate in GlossGenius’s equity plan as well as a range of health & wellbeing, retirement savings, and other benefits within our total rewards offering.

At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer.

Personal Information: Notice at Collection for Employees and Applicants

Agency Submissions
If a resume or applicant is submitted to GlossGenius by a third party without a signed search agreement in place, it will become the property of GlossGenius and no fee will be paid, irrespective of whether the candidate is hired.

GlossGenius may use automated tools, including artificial intelligence and machine learning systems (AI Tools), to assist in evaluating applicants’ qualifications and fitness for the position. These AI Tools may be used alongside human review during one or more stages of the recruiting process, including application screening, skills assessments, and interviewing. No final hiring decision will be made solely by AI Tools without human oversight.