Director of Product - Buyer Experience (m/f/d) - Hybrid in Karlsruhe

About:
As a Director of Product - Buyer Experience (m/f/d) you will define the vision, strategy, and execution for how buyers discover, evaluate, and engage with Chrono24. You’ll lead a multidisciplinary team to deliver seamless, trusted, and inspiring experiences that drive satisfaction, conversion, and long-term loyalty. Acting with a general manager mindset and approach for your domain, you’ll combine strategic leadership with hands-on execution to create measurable impact across the global marketplace.

What you can expect:
• You define and drive the vision, strategy, and roadmap for the Buyer Experience domain, aligning with Chrono24’s overall product strategy.

• You act as the GM of your organization, owning key success metrics such as user engagement, conversion, retention, and marketplace growth.

• You inspire, mentor, and develop a team of product managers, designers, researchers, and engineers, fostering a culture of accountability, creativity, and impact.

• You collaborate deeply and frequently across the organization with other teams and functions, including: Product, Technology, Finance, Operations, Data, Customer Service, and more.

• You use data, experimentation, and customer insights to prioritize initiatives that drive tangible improvements to buyer trust, engagement, and lifetime value.

• You build a highly-functional team, with strong partnership between Product, Design, Research, and Engineering functions to ensure seamless customer experiences, consistent delivery, and technical excellence.

• You serve as the primary voice of the buyer in company-wide strategy discussions, influencing decisions across the organization.

What sets you apart:
• Seasoned Product leadership with significant experience in global marketplaces and/or e-commerce.

• History of building high-performing, cross-functional teams – ideally with prior experience leading combined Product and Engineering teams.

• High degree of skill leveraging data and experimentation to inform strategy, measure performance, and deliver impact.

• Industry-defining standards and a strong attention to detail, with equal comfort with presenting a vision to executives as with reviewing a product spec with your team.

• Excellent written and verbal communication with a history of building trusting relationships, alignment, and highly-effective collaboration.

• Global outlook with strong expertise understanding, building for, and operating in a diverse array of worldwide markets.

• Very good English skills; German proficiency is a big plus.

• Excitement for working in a fast-moving, international environment, prepared to both leverage a hybrid, flexible environment for maximum effectiveness and to engage in person with your teams in Karlsruhe.

• Don’t worry: watch expertise isn’t a must – we’ll teach you everything you need to know!

What we offer:
• No back doors: We only offer permanent employment contracts.

• 30 days of vacation per year.

• Working from HQ in Karlsruhe? Our kitchen conjures up a truly excellent, free meal for you every day.

• On December 24th and 31st, we’ll give you an additional day off.

• Work abroad for up to 20 days per year: Working with a sea view? Yes, please!

Diversity@Chrono24: We believe in the power of diversity.:
Diversity is our strength.

At Chrono24, we embrace diversity because we believe it enriches not only our corporate culture but also our success. Be yourself – and let’s achieve great things together!