Director of People & Culture - Sofitel Jabal Omar Makkah

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Reporting to the General Manager, you will d bring your expertise to support the executive department and all operational departments in their choices, decisions and their search for quality and results. Responsibilities and essential job functions include but are not limited to the following:

• Lead all People & Culture administration, workforce planning, recruitment and employee lifecycle activities across the hotel

• Manage payroll budgets, remuneration guidelines and benefits benchmarking

• Ensure compliance with labour laws, work permits, company policies and P&C standards

• Oversee employee records, contracts, performance reviews and reporting

• Drive training, onboarding, development programs and coordination with regional/corporate learning teams

• Partner with Department Heads on staffing plans, manning guides and organizational needs

• Support employee engagement, wellbeing, counselling and retention initiatives

• Manage internal communications, P&C documentation, manuals and job descriptions

• Organize recognition programs, social activities and long-service awards

• Oversee ambassador accommodation and related administration where applicable

• Monitor insurance administration, accident reports and health & safety coordination

• Prepare monthly P&C reports, leave tracking and workforce analytics

• Work closely with Finance to ensure budget control and payroll accuracy

• Foster a positive, inclusive and high-performance workplace culture

• Ensure high standards of professionalism, service behaviour and compliance with hotel policies

• Support training effectiveness and departmental communication

• Ensure fair and consistent treatment of all ambassadors

• Participate in Duty Manager rotations and operational leadership as required

• Adapt to business needs and support cross-departmental collaboration

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.