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Director of Payroll Management

CityOfNewYork

Queens, NY, United States permanent

Posted: March 27, 2026

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Quick Summary

The Director of Payroll Management is responsible for overseeing the daily operations of the department's payroll management team, ensuring accurate and timely payment of employee salaries, benefits, and other compensation. The ideal candidate must have excellent communication and analytical skills, as well as experience in payroll management and a strong understanding of labor laws and regulations. A bachelor's degree in a related field is required.

Job Description

The New York City Department of Correction (DOC) is an integral part of the City’s evolving criminal justice system, participating in reform initiatives and strategies aimed to move the City towards a smaller jail system without compromising public safety. The DOC is responsible for maintaining a safe and secure environment for our employees, visitors, volunteers, and people in our custody. Importantly, safe jails enable DOC to provide people in custody with the tools and opportunities they need to successfully re-enter their communities. The DOC operates facilities and court commands across the five boroughs with more than 7,500 diverse professionals and knowledgeable experts.

Under general direction and with latitude for independent judgment, the Director of Payroll Management will oversee the Department’s payroll operations and provide leadership to the Payroll, Operational Audit Review, and Military Operations units. The Director is responsible for ensuring the accurate and timely administration of payroll, compliance with applicable rules, regulations, and collective bargaining agreements, and alignment with citywide payroll policies and procedures. The position serves as a key liaison with oversight agencies and internal stakeholders while supervising staff and supporting the Department’s operational and financial objectives. The duties and responsibilities of this position include, but are not limited to, the following:

- Provide strategic leadership and oversight for three operational units: Payroll, Operational Audit Review, and Military Operations.
- Direct and manage staff responsible for the preparation, auditing, and processing of biweekly payroll to ensure accuracy, compliance, and adherence to city payroll deadlines.
- Oversee payroll and timekeeping audits to ensure transactions, deductions, and adjustments are processed in accordance with city policies and internal controls.
- Monitor and manage military leave of absence cases, including tracking deployments and coordinating employees’ return from military service.
- Interpret and apply collective bargaining agreements and payroll regulations governing both uniformed and nonuniformed employees.
- Implement and ensure adherence to payroll best practices, procedures, and user service guidelines issued by the Office of Payroll Administration, the Office of Labor Relations, and NYCAPS Central.
- Coordinate and review CityTime and payroll system transactions, including deductions, time entries, and pay adjustments, to ensure accuracy and compliance with policy.
- Serve as liaison between the Department and citywide entities including the Office of Payroll Administration, the Office of Labor Relations, NYCAPS Central user community groups, and other interagency committees as required.
- Prepare ad hoc payroll reports, data analyses, and spreadsheets related to payroll operations.
- Draft correspondence and documentation in response to payroll inquiries and policy interpretation requests.
- Work with internal divisions and external partners to implement contractual pay provisions and special compensation rules for uniformed staff.
- Supervise and guide staff performing payroll, audit, and related operational functions.
- Respond to external inquiries and provide source documentation to oversight agencies.
- Represent the Department and testify at hearings related to payroll matters when required.
- Perform related assignments or special projects as required.

Preferred Skills
- Ability to interpret city-wide policies and procedures, contractual directives, issued by the NYC Office of Payroll Administration, Department of Citywide Administrative Services, and the Office of Labor Relations.
- Ability to demonstrate sound understanding of NYC payroll and timekeeping procedures, rules, guidelines and regulations.
- Proficiency with using and understanding City Time pay rules, CHRMS, PMS, Pi, RMDS, and NYCAPS systems.
- Experience managing a team of professionals, worked in or understands the pay rules of a uniformed agency.
- Experience in creating and maintaining an environment of collaboration and teamwork.
- Excellent writing, communication, inter-personal, time-management, analytical, problem-solving, and organizational skills. Good quantitative skills a plus.
- Mastered skillset in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

DIRECTOR OF CORRECTIONAL STAND - 52620

Qualification Requirements
1. A baccalaureate degree from an accredited college, and four years of full-time experience in corrections, social work, psychology, law, public administration, law enforcement, or a related field providing direct services to an inmate or detention population within a correctional or related facility, at least one (1) year of which must have been in a responsible supervisory, administrative or consultative capacity; or

2. A high school diploma or evidence of having passed a high school equivalency examination and six (6) years of full-time experience as described above; or

3. Education and/or experience equivalent to "1" or "2" above. Service as an inmate in correctional or related facility may be substituted for a portion of the required experience up to a maximum of two years on a year for year basis. A graduate degree from an accredited college or university with a major in social work, psychology, law, criminal justice or public administration which includes a field placement performing duties as described above, may be substituted for up to one year of full-time experience as described in "1" above. However, all candidates must have at least two years of full-time experience as described in "1" above, at least one year of which must have been in a supervisory, administrative or consultative capacity.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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