Director of Partnerships, Logistics

About Swap

Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience.

Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence.

At Swap, we’re building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works.

About the Role

We are looking for someone hungry that wants to move faster. This is a pivotal role for a leader ready to own the mission of building and scaling 3PL, WMS and other logistics partnerships through certification, integrations, and joint Go-To-Market strategies. You will be responsible for sourcing and tiering 3PL partners while running certification and enablement programs to expand our ecosystem. Working in a fast-paced environment, you will create a compelling commercial motion, recruit the best team in the industry, and drive focus on what moves the needle. This is a career defining opportunity to transform the international logistics industry.

Key responsibilities

• Build and manage the world’s highest performance partnership team in all of logistics.

• Source, recruit, and tier 3PL partners to build a high-performing fulfilment ecosystem.

• Run partner certification and enablement programs to ensure seamless integration with the Swap platform.

• Own account mapping and develop Joint Go-To-Market (JGTM) plans to drive mutual growth.

• Execute co-selling plays and manage the pipeline for partner-sourced and influenced revenue.

• Coordinate technical onboarding flows, acting as the liaison between partners, Partner SEs, and Product teams.

• Drive partner activation to minimize time-to-first shipment and maximize shipment volume.

• Monitor and report on key KPIs, including Certified 3PLs, shipments influenced, and co-sell wins.

• Collaborate with Sales and Ops to ensure partner capabilities align with merchant requirements.

What we would like to see:

• 5–10+ years of experience in WMS, 3PL, fulfillment, or logistics technology partnerships depending on career velocity.

• Experience recruiting and managing high performance teams.

• Proven track record of building and scaling partnership ecosystems and certification programs.

• Deep understanding of logistics workflows, warehouse management systems, and supply chain tech.

• A technical aptitude and ability to design an onboarding processes and coordinating with product teams.

• Strong strategic capability to define Joint-GTM plans and execute tactical account mapping.

• Demonstrated success in driving revenue targets through co-selling and partner influence.

• Data-driven mindset with experience managing KPIs like activation rates and shipment influence.

• Impeccable communication skills to build strong relationships with vendors and internal stakeholders.

Benefits:

• Competitive base salary.

• Stock options in a high-growth startup.

• Competitive PTO with public holidays additional.

• Private Health.

• Wellness benefits.

• Breakfast Mondays.

Diversity & Equal Opportunities:

We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.