DIRECTOR OF PARTNER MANAGEMENT 8809897

Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment,

Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.

Every month, our platform inspires over 300 million people in +40 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.

Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!

Ready to be part of the experience?

Now, let’s discuss this role and what you will do to help achieve Fever’s mission.

About The Role:

• Title: Director of Partner Management (8809897)

• Employer: Fever Labs, Inc.

• Location: Chicago, IL (A hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with company policies.)

• Hours: Full time; Mon- Fri (40 hrs/week)

• Lead a team of partner managers and manage project life cycle of big clients and events in the United States, Canada, and parts of South America after sales and legal teams have signed commercial contract through event's final closing

• Analyze project needs and performance and report necessary information to internal management and leadership, and external stakeholders

• Assign duties or responsibilities to project personnel

• Develop or update project plans including information such as objectives, technologies, schedules, funding, and staffing

• Execute detailed analysis of data to highlight inefficiencies and improve processes

• Serve as the main point of contact between all stakeholders, from event organizer to internal teams

• Communicate product needs (Fever usability) and process needs to HQ, work with product/engineering to prepare a consolidated list of all requirements, and prioritize delivery with the product team

• Create and maintain an exhaustive Q&A of user queries for use by the user support team

• Ensure all requirements needed to achieve the project goals have all necessary documentation

• Monitor project milestones and deliverables, and report project status to managers. Monitor performance of project team members to provide performance feedback

• Request and review project updates to ensure deadlines are met

About You:

• Must have a Master’s degree or foreign equivalent in Business Administration, Management Science, Quantitative Methods, or a related field plus three (3) years of experience in the position offered or a related position

• Must have three (3) years of experience with all of the following: Performing analysis including statistical modeling to ensure data-driven decision making using complex analytical tools including SQL, Data Cloud, or Metabase; Managing, analyzing, and visualizing client data using SQL, DataCloud, Metabase, DataStudio, Excel, Alteryx, Tableau, MicroStrategy, Airtable, or VBA to identify trends, forecast demand, and improve service delivery to clients; Developing mathematical models to forecast trends, optimize operations, or analyze client data to provide deeper insights and inform more accurate decision-making surrounding strategy, sales tactics, and long-term planning

• Must include one (1) year of experience with all of the following: Tracking key performance indicators (KPIs) including revenue, client satisfaction, and churn; Managing and leading a team to accomplish business goals and meet client expectations; Building relationships and growing collaboration agreements with clients

Benefits & Perks:

• Attractive compensation package of $160,000 - $160,000 per year

• 40% discount on all Fever events and experiences

• Health, dental and vision insurance

• 401k pension plan enrollment

• Wellhub membership

#LI-DNI

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice