Director of Operations

Director of Operations

Location: Glasgow, KY, Nashville, TN, Chicago, IL (Hybrid)

The Mission
Are you a master of execution who thrives on turning a high-level vision into a disciplined, repeatable reality? We are a specialized technical consultancy looking for a Director of Operations to serve as our Integrator. You will be the "Right Hand" to the CEO, acting as the organizational hub that keeps our engine room running at peak performance. Your goal is simple but critical: own the day-to-day operations and project profitability

The Role
This isn’t just an administrative job; it is a leadership mandate. You will sit at the intersection of Project Delivery, Finance, and People. You will be the guardian of our standards, the steward of our margins, and the primary point of contact for our team’s operational health.

What You’ll Do

Project Command & Control: Oversee the flow of work for our technical teams (Python, Cloud, and specialized consultants), ensuring every project stays aligned with its original plan and hits its milestones.

Business Stewardship: Own the "Project-to-Invoice" pipeline, ensuring billing is accurate and on time. Dive into project data to track profitability and resource utilization.

Organizational Logistics: Manage the back-office infrastructure—from vendor contracts and software subscriptions to insurance and general administrative compliance.

Human Element & Culture: Act as our culture carrier. Lead the onboarding of new talent, manage employee performance goals, and resolve internal friction before it scales.

Who You Are

The Disciplined Leader: You likely have a background in Business Administration combined with significant high-level command experience.

Tactical & Data-Driven: You aren’t afraid to get "under the hood" of our project management software. You understand the business math of a consultancy and know how to spot project drift before it happens.

The "Right Hand": You take pride in being the person who ensures the "trains run on time." You are a proactive problem solver who brings solutions and data to the table for final approval.

Why Join Us?

You will be the most critical hire in our organization’s current growth phase. You will have the autonomy to execute our established systems and the authority to maintain the high standards that define our reputation. If you are looking for a role where your ability to lead, organize, and execute will be the direct driver of a company’s success, we want to talk to you.