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DIRECTOR OF MEDIATION & EEO

CityOfNewYork

New York City, NY, United States permanent

Posted: April 4, 2026

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Quick Summary

The Director of MEDIATION & EEO is responsible for enforcing the New York City Human Rights law and promoting diversity, equity, and inclusion in the workplace.

Job Description

The Commission enforces the New York City Human Rights law by investigating and litigating legal violations and engages in outreach and educational efforts to inform New Yorkers of their rights. The Commission seeks to help New York City become a place where everyone can live, work, and thrive free from discrimination.

Our work is both reactive investigating and enforcing violations, obtaining restitution for victims, and ensuring violations do not recur and proactive. Our proactive work includes education and outreach to small businesses to help them grow their businesses while complying with the law, as well as engaging in affirmative investigations, which may include testing or otherwise identifying patterns of discrimination.

The Commission also provides a free voluntary mediation program that provides a neutral and empowering process for all parties to facilitate a quick, efficient, and mutually acceptable resolution of claims at various stages of the enforcement process.

The Position:

The Director of Mediation and EEO will report to the Commissioner and (1) manage the mediation program and supervise two staff (one senior mediator and one junior mediator/coordinator position), including working closely with the Commissioner and the Deputy Commissioner for Law Enforcement to set strategic goals and vision for the mediation department; (2) serve as the agency’s Equal Employment Opportunity officer, receiving, investigating, and making determinations on internal EEO complaints within the (relatively small) agency; and (3) handle a reasonable mediation docket of complaints from the general public.

Job duties include:

- Manage the Mediation program: The agency is looking to expand to create an office of three mediators total, including this position, an experienced mediator, and a more junior mediator/program coordinator. Managing the office will include hiring and retention, personnel supervision, and working with the Commissioner and Deputy Commissioner of Law Enforcement to develop and implement a strategic vision for the mediation program within the agency. Management will also include developing and implementing policies and procedures for the mediation program as it grows beyond one person, including maintaining forms, guides, best practices, and an agency database and tracking system, as well as providing data reporting on the mediation program and outcomes. Management will also include working with the Commissioner and the private mediations bar to build a pro bono mediation program utilizing volunteer private mediators
.
- EEO: Provide EEO leadership to the agency, including providing neutral investigations and recommendations on EEO complaints made by agency staff; processing requests for reasonable accommodations filed by agency staff or applicants for employment; advising the agency on compliance with relevant city, state, and federal EEO law and policy; serving as the agency’s liaison to the Department of City Administrative Services; working with closely with the Office of the Commissioner and the mediations coordinator to collect and provide EEO agency reporting as required; and coordinate with HR to ensure all staff receive EEO training.
- Handle a moderately sized mediation docket of cases within the Commission.
- Perform related work as needed to advance the work of the Commission.

EXECUTIVE AGENCY COUNSEL - 95005

Admission to the New York State Bar; and four years of recent full-time responsible, relevant, satisfactory legal experience subsequent to admission to any bar, eighteen months of which must have been in the supervision of other attorneys, in an administrative, managerial or executive capacity, or performing highly complex and significant legal work.

Incumbents must remain Members of the New York State Bar in good standing for the duration of this employment.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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