Director of IT

Our client, a well-established specialty distribution company, is seeking a VP or Director of IT to lead all aspects of technology strategy and execution. This family-owned business has been serving its market for decades and is positioned for significant growth.

Operating in a collaborative environment of approximately 50-75 employees with strong revenue performance, every team member's contribution has visible impact. The company moves quickly, values initiative, and takes pride in blending a mission-driven culture with a practical, hard-working approach to getting things done.

This is a high-impact leadership role requiring a unique blend of strategic thinking and hands-on technical execution. You'll own the entire technology stack, including NetSuite ERP, ecommerce operations, warehouse systems, business intelligence, and cybersecurity, while driving operational efficiency, scalability, and superior customer experience.

Key Focus Areas:

• NetSuite ERP Leadership: Own system configuration, customizations, integrations, data integrity, user management, and continuous optimization across Finance, Operations, Marketing, and Supply Chain
• Warehouse Technology & Operations: Drive warehouse toward fully integrated, technology-enabled fulfillment using automation, scanning, barcoding, and real-time ERP integration to improve throughput, accuracy, and scalability
• Ecommerce Infrastructure: Oversee ecommerce operations, ensuring uptime, performance, security, and seamless integrations across payment processing, shipping, inventory, and customer data systems
• Business Intelligence & Analytics: Build and mature BI capabilities leveraging NetSuite and ecommerce data to deliver actionable insights on customer behavior, inventory management, forecasting, and sales performance
• Technology Strategy: Develop and execute a multi-year roadmap aligned with business growth objectives, including digital transformation and warehouse modernization initiatives
• Team & Vendor Management: Lead small internal IT team and manage external vendor partnerships for development and systems integration support

Requirements:
Technical:

• Advanced NetSuite ERP administration (configuration, customization, integrations, data management)
• Strong programming background with hands-on coding ability (not just architectural oversight)
• Ecommerce platform experience (Magento, Shopify, BigCommerce, or similar)
• Integration expertise (Celigo, REST/SOAP APIs, ETL frameworks)
• Warehouse systems integration (WMS, scanning/automation, ERP integration)

Experience:

• 10+ years leading IT functions in ecommerce, retail, or distribution environments
• Proven NetSuite ERP implementation and optimization success
• Track record integrating ERP, ecommerce, warehouse, and marketing systems
• Experience managing internal teams and external vendors
• Strong project management with rigorous UAT and testing discipline

Leadership:

• Very hands-on, roll-up-your-sleeves approach
• Strategic thinker connecting technology to business outcomes
• Highly organized, detail-oriented, strong follow-through
• Effective communicator across technical and non-technical audiences
• Collaborative, pragmatic, mission-driven mindset

Education:

• Bachelor's degree in Computer Science, Information Systems, or related field

Preferred

• MBA or advanced degree
• BI platforms and data warehousing experience
• Data privacy, PCI compliance, and security best practices knowledge
• Specialty distribution or B2B ecommerce background

Benefits:
• Base Salary: $200,000 - $225,000
• Performance Bonus: Up to 20% based on goals
• Comprehensive health insurance
• 401(k) retirement plan
• Generous paid time off
• Additional company perks and benefits

Work Arrangement:

• Hybrid schedule: 3 days in-office, 2 days remote
• Location: Weymouth, Massachusetts
• Minimal to no travel requirements

Equal Employment Opportunity and Non-Discrimination Policy

Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.

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Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.