Director of IT Application Development and Business Intelligence

LISC is one of the country’s largest community development organizations, helping forge vibrant, resilient communities across America. LISC works with residents and partners to close gaps in health, wealth, and opportunity so that people and places can thrive. We do this by acting as a conduit for grants, loans and equity--and by providing technical assistance and capacity building--to locally rooted organizations that carry out the work in communities.

Position Overview
The Director of IT Applications Development and Business Intelligence provides strategic and operational leadership for the organization’s enterprise application portfolio, with particular focus on systems supporting finance, lending, and program delivery. Reporting to the CIO, this role ensures that business applications meet today’s operational needs while evolving to support emerging capabilities—particularly those enabled by artificial intelligence—in partnership with the Director of IT Program Management and Director of IT Infrastructure and Security.

Responsibilities

Strategic Leadership & Vision
•Define and execute a multi-year strategy for enterprise business applications that anticipates how AI is transforming software development, configuration, analytics, and operational support.
•Guide the evolution from static, heavily customized systems toward configurable, composable platforms enhanced by AI-driven insights, automation, and decision support, while maintaining strong governance, data integrity, regulatory awareness, and human accountability.
•Advise in translating business, financial, and lending requirements into scalable, future-ready application strategies.
•Partner with the Director of IT Program Management to align application strategy with portfolio planning and delivery sequencing.

Application Portfolio Management
• Oversee the day-to-day operations and lifecycle management of enterprise business applications, including financial, lending, CRM, ERP, and program management systems. (Salesforce, NetSuite, Box, IvyTek Finance, other SaaS partners)
• Establish application standards, architectural principles, and integration patterns that support adaptability.
•Establish standardized intake, prioritization, and lifecycle governance frameworks across enterprise applications and reporting to support transparency, accountability, and portfolio alignment.
•Evaluate vendor roadmaps and emerging technologies.

Business Partnership & Delivery
•Partner with finance, lending, operations, and program leaders to assess business processes and identify application solutions that improve accuracy, transparency, efficiency, and decision-making.
•Work jointly with the Director of IT Program Management to support portfolio-level prioritization and stakeholder communication.
•Lead application modernization initiatives in alignment with the broader IT roadmap.

Team Leadership & Capability Development
•Lead, mentor, and develop application managers, developers, analysts, and administrators (Salesforce/NetSuite Team, Data/BI Team)
•Foster a collaborative team model that empowers team members and functional leads to drive solution design and continuous improvement.
•Evolve team skills and delivery practices as AI increasingly influences development, testing, configuration, and support workflows.

Data, Security & Governance
•Partner with IT security to ensure applications meet security, privacy, regulatory, and audit requirements.
•Establish governance practices for data usage and AI-enabled functionality, particularly for finance and lending systems.

Vendor & Financial Management
• Evaluate, select, and manage application vendors and implementation partners.
Oversee application budgets, licensing, and renewals to ensure value-driven technology investments.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.
•10 years minimum experience with significant experience leading enterprise business applications or development teams.
• 5+ years in a leadership role overseeing enterprise business applications, platforms, or application development teams
•Strong leadership and stakeholder-management skills.
•Subject matter experience supporting finance, lending, banking, or financial operations, including systems related to loan origination, servicing, grants, underwriting, or financial reporting.
•Experience designing enterprise integration patterns (APIs, ETL/ELT, SaaS integrations)
•Experience leading enterprise reporting modernization initiatives
•Experience implementing AI-enabled enterprise platforms.

Compensation

LISC offers a competitive salary ($146,264-$186,487) and excellent fringe benefits.

*Actual salaries may be based on several factors including, but not limited to, a candidate's skill set, experience, education, work location and other qualifications.

Our benefits include:

Medical, Dental, Vision Coverage: Comprehensive health plans for you and your family's well-being; Disability Insurance: Long-term and short-term coverage for peace of mind; Retirement Savings: Secure your future with our 401(k) and 403(b) plans; Generous Holidays: Enjoy ample time off to recharge and celebrate; Vacation, PTO, and Sick Days: Take advantage of flexible time-off policies to maintain work-life balance; Tuition Assistance: Pursue your educational goals with support from our tuition assistance program; Referral Program: Earn rewards for referring qualified candidates to join our team; Professional Development Opportunities: Grow and advance in your career with access to ongoing training and development programs tailored to your goals.

LISC is an equal opportunity employer. LISC does not discriminate in employment on account of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military status or veteran status, unfavorable discharge from military service, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information or any other characteristic protected by applicable federal, state or local laws and ordinances.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.