Director of HR

Reporting to: Founder & CEO

Department: Human Resources

Location: New York (5 days/week, in-office)

Salary: $105,000 - $130,000

About Bubble

Bubble is a fast-growing skincare brand redefining what clinical skincare looks like for a new generation. Dermatologist-developed and community-powered, Bubble combines clinical credibility with cultural relevance at scale. The brand is distributed across 17,000+ retail doors and continues to grow rapidly across mass retail and digital channels.

We are entering a critical phase of growth where team quality, operational discipline, and execution will define the next chapter.

The Opportunity

We are seeking a Director of Human Resources to lead and run the full people function at Bubble.

This is a hands-on leadership role responsible for building strong systems, ensuring compliance, driving accountability, and managing all core HR operations as the company scales. This role is ideal for someone who thrives in a fast-paced, high-growth environment and is motivated by ownership and execution.

You will report directly to the Founder & CEO and work closely with the leadership team.

Key Responsibilities

Performance Management & Accountability

• Own and execute company-wide performance review cycles (quarterly and annual)

• Ensure all managers deliver clear, consistent, and timely feedback

• Build and maintain performance frameworks that drive accountability and clarity

• Partner with leadership to address underperformance quickly and effectively

• Define and reinforce expectations for roles, responsibilities, and success metrics

Recruiting & Talent Acquisition

• Lead full-cycle recruiting across all functions

• Partner with Talent Acquisition Specialist and hiring managers to define role requirements and candidate profiles

• Build proactive sourcing strategies and pipelines

• Strengthen internal recruiting capabilities and reduce reliance on external agencies

• Own ATS (Greenhouse) and ensure consistent, high-quality hiring processes

HR Operations & Administration

• Own all day-to-day HR operations end-to-end in partnership with HR Manager

• Manage onboarding and offboarding processes to ensure a seamless employee experience

• Maintain employee records, HRIS systems, and documentation with accuracy and consistency

• Ensure all HR policies are clear, up to date, and properly implemented

• Oversee benefits administration, including enrollments, renewals, and employee support

• Manage and continuously improve HR workflows, systems, and internal processes

Payroll & Compensation

• Oversee payroll processes in partnership with Finance, ensuring accuracy and timeliness

• Ensure proper handling of employee compensation, bonuses, and adjustments

• Support compensation planning, including salary benchmarking and offer structuring

• Ensure compliance with all wage and hour laws, including overtime and classification

Compliance & Risk Management

• Ensure full compliance with all federal, state, and local employment laws and regulations

• Maintain and update employee handbook, policies, and required documentation

• Oversee proper employee classification (exempt/non-exempt, contractor vs employee)

• Ensure compliance with workplace requirements (harassment training, labor postings, etc.)

• Manage audits, reporting requirements, and any employment-related legal matters

• Partner with legal counsel when needed to mitigate risk and ensure best practices

Organizational Effectiveness

• Partner with leadership on org structure, workforce planning, and team development

• Identify people-related challenges early and drive practical solutions

• Support managers in building strong, high-performing teams

• Ensure new hires are effectively onboarded and set up for success

Employee Relations & Culture

• Maintain a high-performance, respectful, and accountable work environment

• Handle employee relations issues with professionalism, discretion, and speed

• Conduct investigations and resolve workplace concerns when necessary

• Ensure consistency and fairness in all people-related decisions

• Reinforce company standards and expectations as the organization grows

Qualifications

• 7–10+ years of HR experience, preferably within a high-growth consumer, retail, or startup environment

• Experience managing HR for organizations with 50–150+ employees

• Strong experience across HR operations, compliance, payroll, and employee relations

• Proven ability to run performance management processes effectively

• Hands-on recruiting experience with a strong talent bar

• Familiarity with HRIS and ATS systems - ADP (Greenhouse preferred)

• Highly organized with strong operational and execution skills

• Clear, direct communicator with strong judgment and discretion

• Ability to work independently and manage multiple priorities in a fast-paced environment

What Success Looks Like

• Performance management is consistent, timely, and effective across the company

• Hiring processes are structured, efficient, and delivering strong talent

• Payroll and HR operations run accurately and without issues

• Compliance standards are fully met with minimal risk exposure

• Managers are supported, aligned, and accountable

• The organization is set up to scale with clarity, structure, and discipline