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Director of Compliance, DLS

CityOfNewYork

New York, NY, United States permanent

Posted: March 24, 2026

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Quick Summary

The Director of Compliance is responsible for overseeing the implementation of compliance protocols to ensure the integrity of our operations and maintain a safe and secure environment for employees and clients.

Job Description

Agency Description
The Department of Small Business Services (SBS) helps unlock economic potential and create economic security for all New Yorkers by connecting New Yorkers to good jobs, creating stronger businesses, and building a fairer economy in neighborhoods across the five boroughs.

Division Description
The Division of Economic and Financial Opportunity (DEFO) is committed to encouraging a competitive and diverse New York City business environment by promoting the growth and success of small businesses, with special emphasis on historically underserved groups, and ensuring their meaningful participation in the government procurement process. DEFO assesses the eligibility of businesses for certification through the City's Minority and Women-owned Business Enterprise (M/WBE), Locally Based Business Enterprise (LBE), and Emerging Business Enterprise (EBE) Certification Programs, delivers services to help firms grow through government contracting, and oversees the compliance of citywide vendors with equal opportunity mandates and MWBE participation related requirements on Industrial and Commercial Abatement Program (ICAP) projects.

Unit Description
The Division of Labor Services (DLS) Unit ensures that jobs created by New York City contracts and the Industrial and Commercial Abatement Program (ICAP) are available to all qualified individuals regardless of race, creed, color, national origin, sex, age, disability, marital status, sexual orientation, or citizenship status. The Unit helps contractors implement fair employment policies and practices, and assists them in their efforts to increase the representation of minorities and women in their workforce.

The Unit enforces Executive Order No. 50, which requires City contractors comply with federal, state, and local equal employment opportunity (EEO) laws and regulations. Prior to the award of a City contract or ICAP benefit, a contractor must submit an Employment Report containing information on their employment policies and practices and workforce composition. DLS will analyze the report to determine if the contractor maintains nondiscriminatory hiring and employment practices. DLS also enforces Local Law 67 of 2008 which requires that all ICAP developers participate in the City's Minority and Women-owned Business Enterprises (M/WBE) program.

Job Description:
Under supervision of the Chief Vendor Compliance Officer, DLS is seeking a Director of Compliance to support unit activities in ensuring ICAP and EO 50 adherence across all qualifying entities performing work with the City of New York, as prescribed by Executive Order No. 50, 94 and/or Local Law 67.

Key Responsibilities

Compliance Oversight:
- Finalizing EO 50 Compliance determinations for ICAP, Construction, and Supply and Services Employment Reports
- Overseeing DLS audits to ensure EO 50 compliance and EEO, Sexual Harassment, FMLA, and Collective Bargaining Agreement (CBA) requirements
- Serving as the DLS liaison with SBS Technology Team for technological updates and change management, including updates related to MS Dynamics CRM implementation, changes, testing, bug fixes, troubleshooting, etc.
- Conducting periodic meetings with agency representatives and/or vendors to assist with EO 50 compliance
- Performing periodic reporting to assess program, project and entity level progress and performance
- Supporting efforts to streamline processes and procedures related to M/WBE utilization, Field Audits, and Workforce Analysis

Supervision and Management:
- Managing and supporting DLS Staff duties, performance, and responsibilities
- Creating staff Task & Standards and conducting yearly performance evaluations
- Overseeing unit outreach efforts and development of unit promotional materials
- Providing continued training and development opportunities for DLS staff
- Managing and assisting with special projects as needed

Collaboration and Communication:
- Manage and maintain clear communication with city agencies whose vendors are covered by EO 50 and the ICAP MWBE program
- Facilitate regular updates and informational sessions to ensure alignment across agencies
- Ensure proper communication with vendors regarding compliance requirements and non-compliance issues.
- Help to develop accessible resources and tools to assist vendors in meeting compliance standards
- Act as a liaison between DLS/SBS and other internal divisions, such as legal, procurement, communications, technology and intergovernmental affairs
- Coordinate with external agencies, such as the Office of Administrative Tribunals and Hearings (OATH), the NYC Commission on Human Rights, and state/federal regulators on labor compliance matters
- Maintain cooperative relationships with reporting staff and other colleagues

How to Apply:

To apply, go to www.nyc.gov/jobs and search for Job ID: # 775125

We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted.

If you are unable to apply via Jobs NYC, you can email your cover letter and resume to [email protected] with the following in the subject line: Director of Compliance, DLS

If you do not have access to email, mail your cover letter & resume to:
NYC Department of Small Business Services
Human Resources Unit
1 Liberty Plaza, 11th Floor
New York, New York 10006

Additional Information

This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed to between the City and DC37. Per this program, employees will be required to report to the workplace in person based on operational need when directed by management.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

BUSINESS PROMOTION COORDINATOR - 60860

1. A masters degree from an accredited college with a major in business administration, public administration, urban planning, economics, urban affairs, marketing research, finance, or political science; or

2. A baccalaureate degree from an accredited college and one year of full-time satisfactory experience in one or more of the following:
a. business development, retention, expansion and relocation or assisting businesses in accessing public and private services and programs including workforce development; or
b. analysis of business records and documents to determine eligibility of businesses for programs and services; or
c. economic, market or site research and analysis for business and neighborhood development; or
d. facilitation and promotion of the film industry through the processing of various permits, marketing techniques and incentive programs; or

3. An associate degree or 60 semester credits from an accredited college and three years of full-time satisfactory experience as described in “2” above; or

4. A satisfactory combination of education and experience which is equivalent to “1”, “2”, or “3” above. However, all candidates must have least 60 semester credits from an accredited college or university.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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