Director of Commercial Sales

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

We are looking for an experienced and highly-driven Director of Commercial Sales to provide day-to-day management as well as strategic leadership to a team of Commercial Net New Account Executives. Their primary focus will be to develop and execute operational strategies to ensure their team meets and/or exceeds their monthly, quarterly and annual quotas.

Key Requirements:

• Recruit, coach, train and develop a growing and energetic team of talented Net New Sales professionals ensuring all business processes, policies and work practices are followed to the highest standards.

• Delivering and communicating ROI for our prospects, throughout the sales process

• Assist team on identifying, qualifying, and closing prospects, along with overcoming objections through consultative approach.

• Quarterbacking experiences by various cross-functional teams at Five9, on behalf of the prospect.

• Develop and apply an understanding of Five9’s products, services, sales methodology, and support processes while working sales opportunities.

• Ensure the timely and successful delivery of our solutions according to customer needs and objectives

• Assist with high severity requests or issue escalations as needed

• Manage multiple projects at a time while paying strict attention to detail

Key Skills:

• 3+ years of experience in Sales

• Strong knowledge of software (SaaS) sales preferred

• Outstanding leadership skills and ability to thrive in a collaborative management environment, where decisions are made through brainstorming and discussion

• Ability to attract, hire, retain, and promote top talent, and demonstrable track record of successful team building

• Ability to discuss, understand, and work within complex projects and processes

• Able to analyze trends, understand metrics and present to upper management Strong team player, capable of working collaboratively across a number of functions

• Must be self-directed and self-motivated Excellent verbal and written communication skills

• Bachelor’s degree preferred

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

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Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.