Director, North LAC Consumer Core Product Sales

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, North LAC Consumer Core Product Sales

Overview
The North LAC Consumer Core team is seeking a dynamic, strategically minded Director of Consumer Core Product Sales to drive differentiation, adoption, and commercialization of Mastercard’s key value‑added services. This role will elevate the impact of solutions such as Mastercard One Credential, Account Level Management, Access Pass, and our broader Consumer Value Proposition.
You will define and execute go‑to‑market strategies, power sales enablement, and partner across markets to ensure successful implementation and ongoing lifecycle optimization. This position plays a pivotal role in enabling the local CSC teams, regional product groups, and commercial stakeholders to deliver measurable results.

Role
As Director, you will serve as the subject matter expert for Consumer Core products across North LAC — including Mexico, Central America, and the Caribbean. You will own strategy, enablement, adoption, lifecycle management, and customer readiness, ensuring every solution lands with excellence and delivers meaningful value to our clients and to Mastercard.

Job Responsibilities:
• Act as the subject matter expert for the full Consumer Core product suite–including Mastercard One Credential, Account Level Management, Access Pass, and the Consumer Value Proposition–across all North LAC markets.
• Lead the end‑to‑end go‑to‑market strategy, sales enablement, commercialization, optimization, and portfolio lifecycle management for each solution.
• Drive successful product launches by articulating technical capabilities, equipping internal and external stakeholders, and serving as a strategic liaison between customers, markets, and product teams.
• Guide customers through onboarding and implementation, coordinating resolution of technical or setup‑related issues through appropriate channels.
• Deliver compelling product presentations to customers and regional stakeholders, showcasing value propositions and Mastercard’s strategic advantage.
• Maintain a robust customer pipeline and oversee business cases that capture revenue opportunities and scale Mastercard’s impact across the region

All About You
• Proven experience in product management and/or product development ideally within a bank or payments company.
• Demonstrated track record of driving continuous improvement, commercial success, and measurable outcomes.
• Ability to thrive in fast‑paced, high‑growth environments while managing all aspects of the product lifecycle—from business case development to technical enablement to market activation.
• Strong analytical and problem‑solving skills, capable of structuring business cases, generating insight‑driven recommendations, and designing strategies that deliver measurable value.
• Comfortable working with technical implementations across Mastercard products and collaborating with cross‑functional teams to deliver results.
• Storytelling and communication skills, with the ability to build persuasive narratives and influence at all levels.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.