Director, New Product Development

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, New Product Development

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview:

Mastercard Foundry is the innovation engine of Mastercard and a hub for new product development. We do this by driving product innovation in emerging technologies and interfaces while focusing on developing a point of view to enhance existing solutions and new use-cases. We also focus on building revenue generating ecosystems and flywheels that can be standalone in adjacent segments and markets. Examples of focus areas include commercial payments, new payment flows, data and services, and applications of artificial intelligence.

Within Foundry, the Director, Product Development will be supporting the execution of new to market product development across core payments and services. Role responsibility includes identification, execution, and in-market delivery of new products and solutions. The responsibilities will include execution of near-term opportunities that drive significantly in-year revenue and strategic differentiation for Mastercard, as well as scoping, identification, in-market testing of longer-term product concepts and solutions. In addition, the role will support identification and partnerships with ecosystem partners (e.g., banks, merchants, fintechs, marketplaces) that are critical to testing and launching B2B2C products.
This role requires strong product development leadership with the ability to seamlessly move between technical depth, commercial modelling, and strategic framing, depending on the audience and stage of development.

Role:
• Identify, assess, and prioritise market opportunities across core payments and services, translating customer needs and market signals into clear product opportunities.
• Develop compelling narratives, value propositions, and business cases supporting investment and prioritisation decisions.
• Drive thought leadership and a structured learning agenda across priority opportunity areas, incorporating insights from market tests, pilots, and partner engagements.
• Act as a trusted partner to senior stakeholders, influencing product strategy, innovation priorities, and go to market decisions.
• Partner closely with cross functional teams across Mastercard—including Technology, CXD, Legal, Risk, and Commercial—to design solutions, manage dependencies, and secure alignment and buy in.
• Lead and contribute to idea generation for new to market products and solutions, including workshop facilitation, concept development, and creation of supporting collateral.
• Work with product management, engineering, CXD and legal teams to progress ideas from concept to commercialisation.
• Operate effectively within a matrixed organisation, influencing outcomes and delivering results within tight timelines and evolving priorities.

All About You
• Demonstrated experience in product development roles, with a strong track record of taking products from opportunity identification to commercial launch.
• Strong understanding of the global commercial payments ecosystem.
• Excellent analytical, written, and verbal communication skills, with the ability to synthesize complex topics into clear, executive ready narratives.
• Proven critical thinker, comfortable working with technical detail, commercial models, and strategic frameworks simultaneously.
• Strong collaborator with a flair for connecting people and ideas, and the ability to influence in a matrixed, cross functional environment.
• Right to work in the UK without restriction.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.