Director, Marketing Operations & Excellence

Statistics show that women and underrepresented groups tend to apply to jobs only if they meet 100% of the qualifications. Sobi encourages you to change that statistic and apply. Rarely do candidates meet 100% of the qualifications. We look forward to your application!

At Sobi, each person brings their unique talents to work as a team and make a difference. We are dedicated to developing and delivering innovative therapies to improve the lives of people who live with a rare disease. Our edge comes from our team of people and our commitment to patients.

Our mission and culture at Sobi North America get us excited to come to work every day, but here are a few more reasons to join our team:

• Competitive compensation for your work
• Generous time off policy
• Opportunity to broaden your horizons by attending popular conferences
• Emphasis on work/life balance
• Collaborative and team-oriented environment
• Making a positive impact to help ultra-rare disease patients who are in need of life saving treatments

The Director of Marketing Operations serves as a critical strategic partner across the organization, collaborating closely with Marketing, Medical Affairs, Regulatory, Legal, Compliance, and key external agencies. This leader drives operational excellence, elevates executional standards, and accelerates speed‑to‑market within a highly regulated and scientifically complex environment.

Reporting to the Senior Director of Commercial Effectiveness & Training, this role will focus on three key areas to support North America:

1. Content Governance & Deployment Leadership

• Provide strategic oversight of Sobi North America’s end‑to‑end content management ecosystem, including Medical, Legal & Regulatory Review Committee (SRC) operations, print/fulfillment workflows, and CLM material deployment.
• Ensure content development and review processes are tightly aligned to franchise strategies and annual brand planning cycles.
• Chair Sobi’s Executive Review Committee, serving as a central integrator across cross‑functional stakeholders to ensure timely, compliant, and consistent content approvals.

2. Modernization & Innovation Initiatives

• Lead modernization efforts that strengthen operational efficiency, including implementation of modular content models and the integration of AI‑enabled tools within MLR workflows.
• Identify opportunities to streamline processes, improve speed and quality, and enhance systems supporting content creation and review.

3. Marketing Enablement & Operational Excellence

• Guide cross‑functional teams through marketing enablement initiatives that reinforce best practices, elevate operational capability, and support continuous improvement.
• Drive planning and governance processes that support annual functional planning, agency management, and operational readiness across Commercial and CXI&O initiatives.
• Act as a strategic problem‑solver, providing structure, clarity, and high‑value project management support for key business priorities.

 

KEY RESPONSIBILITIES:

Promotional Review 

• Executive oversight, escalations, and metrics
• Review system oversight in partnership with Global (and representation of NA interests)
• Reviewer and submitter onboarding and training
• Policies, SOPs, and Vendor Partner governance

Modernization & Innovation

• Advance strategic cross-functional initiatives
• Industry trends and evaluation of new capabilities
• Process innovation roadmap (in partnership with Omnichannel COE)
• Modular content leadership
• Digital asset management

Marketing Enablement & Operations

• Drive change management
• AOR Governance & Best Practices 
• Annual Brand & Functional Planning
• General project management support for CxI&O

To succeed in the scope, this person will need to:

• Communicate effectively to leadership on large scale initiatives including launches, label updates, etc.
• Develop and maintain strong working partnerships across organization to ensure cross-functional collaboration
• Ability to prioritize and multi-task in a fast-paced environment, meet deadlines, and communicate potential conflicts to leadership

 

• BS/BA preferred
• ~10 years of experience in a pharmaceutical/biotech company
• Experience with Veeva Suite: Vault PromoMats, CLM, required
• Understanding of advertising and promotional process
• Proficiency working in regulated operations environment
• Strong project management skills
• Exceptional written and oral communication and presentation skills
• Prior team leadership and cross-functional team leadership experience.
• Demonstrated experience in developing and reporting on business metrics and KPIs
• Experience in rare disease preferred

Personal Attributes:

• High level of emotional intelligence, as demonstrated in strong relationships with a wide range of internal and external stakeholders
• Ability to prioritize and multi-task in a fast-paced environment, meet deadlines, and communicate potential conflicts to leadership
• Works with a sense of urgency, efficiency, and attention to detail
• Operates with productive and agile decision making
• Self-starter, with the ability to think creatively and with solid problem-solving skills
• Experience working collaboratively with cross-functional groups to achieve common goals
• Demonstrated ability as a well-respected team player
• Experience working collaboratively with cross-functional groups to achieve common goals
• Demonstrates critical, creative thinking and problem-solving skills, and the ability to produce clear and concise written and verbal communications
• Excellent interpersonal skills and has ability to influence stakeholders

Compensation and Total Rewards at Sobi

At Sobi, we are dedicated to providing our employees with a comprehensive and industry-competitive total rewards package. Our compensation philosophy is designed to recognize and reward talent, ensuring that your contributions are valued and reflected in your overall rewards.

Your total compensation at Sobi goes beyond just your base salary and annual bonus. It also includes a robust suite of benefits, such as:

• A competitive 401(k) match to support your financial future.
• Tuition and wellness reimbursements to invest in your personal and professional growth.
• A comprehensive medical, dental, and vision package to prioritize your health and well-being.
• Additional recognition awards to celebrate your achievements.

The base salary range for this role is $175,000-$235,000. Each individual offer will be determined based on several factors, including your experience, qualifications, and location. Additionally, this role is eligible for both short-term and long-term bonuses, as outlined in the plan details.

All Sobi employees need to demonstrate behaviors in line with Sobi's core values: Care, Ambition, Urgency, Ownership and Partnership. Are you ready to be on the Sobi team? Come join a culture that empowers every person to be the person that makes a difference for rare disease.

Why Join Us?

We are a global company with over 1,900 employees in more than 30 countries and are committed to the societies where we operate. With a deeply skilled management team directing our day-to-day wins, and a Board with a stellar track record, we’re ready to take on the world’s diseases, ailments and adversity. Our people believe they have the power to make a positive impact in others’ lives because that’s exactly what we do here. If you’re seeking a career that taps into your talents in a way that makes the world a better, healthier place, we just may have a job for you.

We know our employees are our most valuable asset, and our culture conveys that. We offer a competitive benefits package, to support the health and happiness of our staff.

Sobi Culture

At Sobi, we refuse to accept the status quo. This is because we have witnessed first-hand the challenges facing those affected by rare diseases, and have used this knowledge to shape our business to find new ways of helping them.

As a specialized biopharmaceutical company, we are dedicated to rare diseases. And we see this focus as a strength. By effectively turning our research into ground-breaking treatments, we help make medicine more accessible and open up more possibilities for patients and more opportunities for those caring for them. This has been our approach since day one, but we know we can’t change the world of rare diseases on our own. Accomplishing this requires strong partnerships with patients, partners and stakeholders across the entire value chain. Together, we define how our business can create solutions that serve the needs of those affected by rare diseases while facilitating sustainable growth.

An Equal Opportunity Employer

Sobi is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at Sobi are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity, protected veterans and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status or protected groups by the laws or regulations in the locations where we operate.

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