Director Line 2 Credit and Financial Risk

• Lead the independent oversight of Zip’s credit and financial risk landscape, shaping how we monitor portfolio performance, challenge risk decisions and strengthen governance across the credit lifecycle.

• Deep expertise in credit risk oversight, portfolio analytics, risk appetite frameworks and regulatory governance within financial services or fintech consumer lending.

• Hybrid working model with team collaboration from our Sydney office.

Write your story with a career at Zip

Join Zip’s Risk function, where our teams play a critical role in protecting customers and supporting sustainable growth by ensuring the business operates within clearly defined risk appetite and governance frameworks.

As Director, Line 2 Credit and Financial Risk, you will provide independent oversight across the full credit lifecycle while partnering closely with leaders across credit, finance and treasury. This is a highly visible role where you’ll translate complex portfolio and financial risk insights into clear, actionable recommendations for senior leadership and governance forums.

You’ll bring a strong analytical mindset and the confidence to challenge constructively, helping Zip strengthen our risk capability while enabling responsible growth.

What you’ll own

• Develop and execute the annual Line 2 Credit and Financial Risk oversight plan across the credit lifecycle

• Deliver independent oversight of credit portfolio performance, including decisioning, credit scoring, behavioural model performance, hardship, collections and recoveries

• Analyse credit risk indicators and portfolio trends against risk appetite thresholds and provide actionable insights on emerging risks

• Provide Line 2 oversight and insight across broader financial risks including liquidity, market risk and capital

• Evaluate credit risk exposures linked to new products, customer segments or market conditions

• Deliver clear, data-led insights to senior leadership and governance forums including the ANZ Credit Risk Committee and the Group Audit and Risk Committee

• Review and challenge first line strategies relating to credit decisioning, underwriting and credit policy

• Strengthen governance frameworks through the development of risk policies, standards and cross-functional communication processes

• Oversee model risk management practices including validation processes, model inventory governance and performance monitoring

• Provide oversight of quantitative risk areas including credit modelling, capital modelling, stress testing and scenario analysis

• Partner with stakeholders to investigate credit risk incidents or policy breaches and ensure effective remediation

• Collaborate with global counterparts to share insights and uplift group-wide credit risk oversight capability

What you’ll bring to the team

• Extensive experience within a Line 1 or Line 2 credit risk function in financial services or fintech consumer lending.

• Proven expertise in credit risk oversight, portfolio analysis and execution of risk governance or oversight frameworks.

• Strong knowledge of lending regulation, credit policy and financial risk management across credit, market or liquidity risk.

• A demonstrated ability to translate complex risk analysis into clear insights that influence senior stakeholders and governance forums.

• Experience monitoring credit model performance and overseeing model risk management practices.

• Highly developed stakeholder engagement skills with the confidence to provide independent challenge and foster trusted partnerships.

• Excellent written and verbal communication skills with the ability to translate technical insights into clear business language.

• A curious and analytical mindset with the ability to identify emerging risks and challenge assumptions constructively.

• Comfort operating in fast-paced environments where priorities evolve and new challenges emerge.

• A mindset that embraces AI and new tools to adapt, learn and grow.

• An aptitude for identifying and managing risks. Whether you are a People Manager or an Individual Contributor, we are all leaders at Zip, therefore effective risk management is important to how we run our business and part of all our roles.

• Our values in your DNA. Customer First, Own It, Stronger Together and Change the Game.

What you’ll get in return

As we write this next exciting chapter in our story, we will continue to move at pace and embrace change. For you, this might mean opportunities to learn new skills with hands-on experience, broader responsibilities, or the buzz of seeing your work impact customers faster.

Zip is a place where you’ll get out exactly what you put in. When you join the team, we'll do our best to make sure you can be yourself and surround yourself with smart, friendly colleagues and leaders who have your back, so that you can make the big things happen.

Zipsters tell us these are just some of the best things about working here. You’ll also receive:

• 25 days paid leave annually, including birthday leave and quarterly wellbeing days

• 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers

• Family support policies including miscarriage bereavement leave and domestic violence leave

• Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our EAP service Sonder, discounted private health insurance, and great rates on fitness sessions through ClassPass

• 2 days paid volunteering leave per year

• Access to the Flare Benefits Hub and Novated Leasing for savings across lifestyle, essentials and wellbeing

• Fee-free Zip products, and discounts with Zip merchant partners (AU)

• Team social events, epic offices, free breakfast daily, and weekly free lunches (Sydney and Melbourne)

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally…get to know us

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products that bring customers and merchants together.

Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.

We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.

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