Director, Investigative Case Management System
CityOfNewYork
Posted: February 10, 2026
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Quick Summary
The Director of Investigative Case Management is responsible for overseeing the investigation process, managing case files, and collaborating with other departments to ensure effective resolution of cases.
Required Skills
Job Description
The mission of the New York City Police Department is to enhance the quality of life in New York City by working in partnership with the community to enforce the law, preserve peace, protect the people, reduce fear, and maintain order. The NYPD strives to foster a safe and fair city by incorporating Neighborhood Policing into all facets of Department operations, and solve the problems that create crime and disorder through an interdependent relationship between the people and its police, and by pioneering strategic innovation.
The Director of Investigative Case Management is part of the Detective Bureau, however, the Director’s responsibilities will be Department-wide. The Director will serve as the system administrator for all users of the Enterprise Management Case System (ECMS), which includes the Forms application which is html5 compliant to allow it to work on NYPD mobile applications. ECMS is the foundational architecture that runs all of the NYPD’s data entry applications from police activity. ECMS was created and designed in 2006 by the NYPD’s Detective Bureau to replace the agency’s previous practice of documenting information in paper case folders. ECMS has over 55 million DD5s reports and over 10 million cases. There are over twenty (20) applications that were built and run off the ECMS platform, including but not limited to, Omni Arrest, Omni Complaint, DARs, Aided Cards, Property Invoices, DD5s, I-Cards, and Warrants received from courts, juvenile reports, accident reports, etc.
Almost all of the agency Bureau applications have a version of ECMS. Those Bureaus and Divisions include: the Detective Bureau, Intelligence Division, Deputy Commissioner of Public Information, Internal Affairs, Citywide Vandals Squad, Domestic Violence Bureau, Intelligence Bureau and a separate version for the Intelligence Bureau’s FIOs, EEO, Highway Division, School Safety, OMCE, Department Advocate, etc. These applications are the major source of information pushed to the crime data warehouse, which provides all members of the service information through their desktops and mobile devices.
Additional responsibilities of the Director will include, but are not limited to, being the expert witness in both criminal and civil courts on investigative techniques, data entry, sources that create department reports and criminal investigative searches, subpoenas generated, request of subpoenas for information for social media sites, telephone numbers, etc. Furthermore, the Director will be responsible for ensuring, explaining, training and interpreting the information received for both the agency users and downstream receivers of the information such as Federal, State and Local Courts, and Freedom of Information requesters. In addition, the Director will be responsible for generating voluminous reports for the Mayors District Resource Reports and many other additional quarterly and yearly reports on cases created and the clearance rates, including for the criminal group database.
Furthermore, the Director will be responsible for the following tasks which are all housed within the ECMS application: All Forensic Reports from the OCME, providing crime mapping points, Crime Stoppers Reward Posters, Silver and Amber alert flyers, Positive and Negative debriefings created by the Intelligence and Detective Bureau Investigators, Drug overdose analysis / reports,
Searches on DNA information entered into LDIS, Missing Person search, Property Registration and Identification program/operation identification, Secondhand jewelry and Pawn show locations, Unidentified Dead Body List, and Wanted Flyers.
ASSISTANT TO POLICE COMMISSION - 13217
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.