Director, Growth & Revenue Systems

ABOUT AIRWALLEX

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

ATTRIBUTES WE VALUE

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles https://www.airwallex.com/us/operating-principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

Director, Growth & Revenue Systems

The Director, Growth & Revenue Systems will lead a critical function within the Global Growth team, responsible for the strategy, execution, and management of the systems, data, and processes that accelerate Airwallex’s worldwide revenue growth.

This is a strategic leadership role requiring a blend of technical system expertise, analytical rigor, people management, and a relentless focus on experimentation to unlock new growth opportunities across the entire customer lifecycle.

This role will either be based out of Singapore or San Francisco.

What You Will Do

1. Strategy & Leadership

- Define and drive multi-year vision, strategy, and roadmap for the team, ensuring alignment with global sales, marketing, and product expansion goals.

- Work closely with Sales and Marketing leaders globally to define roadmap and prioritisation of the systems and tooling that directly uplift sales and marketing productivity and drive growth initiatives.

- Partner closely with Growth PMs and Data Science to identify high-leverage growth hypotheses (e.g., in lead scoring, automation, attribution, and lifecycle marketing).

- Lead the architectural decision-making for all systems critical to growth and revenue generation (e.g., CRM, Marketing Automation, Experimentation Platforms, CDP/Data Pipelines).

- Evaluate, pilot, and integrate emerging AI and machine learning tools into the revenue systems stack to automate processes, enhance predictive modeling, and accelerate growth outcomes.

2. Experimentation & Execution

- Oversee the continuous optimization and integration of core revenue systems (e.g., Salesforce, Marketo, Outreach) to ensure data integrity, maximum uptime, and efficient user workflows for sales and marketing teams.

- Ensure that all growth experiments and systems deliver clean, measurable data to accurately attribute revenue and demonstrate the ROI of growth initiatives.

- Establish a high-velocity experimentation framework and rigor for the team to rapidly test growth hypotheses, moving them from initial concept to pilot, and finally to scaled automation across global markets.

3. People Management & Team Building

- Hire, mentor, and coach a lean, high performing team

- Implement best practices for Agile development, system change management (governance), and cross-functional communication to ensure projects are delivered on time, within budget, and with minimal business disruption.

- Serve as the primary liaison between the Global Growth team and internal partners including Engineering, Product, Sales Leadership, and Finance.

Qualifications

Minimum Requirements

- 10+ years of progressive experience in Growth Operations, Revenue Operations (RevOps), Marketing Technology (MarTech) in a high-growth B2B SaaS or Fintech environment.

- 3+ years of formal people management experience, successfully leading and scaling technical or systems-focused teams.

- Deep, hands-on administrative and strategic knowledge of core B2B revenue systems (e.g., Salesforce CRM and Marketing Automation tools like Marketo/HubSpot/Pardot).

- Proven track record of developing and executing a quantitative, hypothesis-driven approach to growth (ideation, A/B testing, analysis, scaling).

- Exceptional written and verbal communication skills, with the ability to clearly articulate complex technical systems and data insights to executive stakeholders.

Preferred Qualifications

- Specific experience with either the sales platforms (e.g Salesforce) and/or marketing platforms (e.g Marketo)

- A strong understanding of the global regulatory and technical challenges of scaling FinTech products across multiple regions (APAC, EMEA, US).

- Technical background (e.g., a degree in Computer Science, Engineering, or a technical field) or experience working directly with engineering teams to build custom solutions.

APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

EQUAL OPPORTUNITY

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.