Director for the Re-Entry Program

Job Title:       ​Director​ 

Job Status:    ​Regular Full Time, Salaried ​ 

FLSA:    ​         Exempt​ 

Reports to:    ​Vice President​ 

Job Summary/Purpose: 

The Director is responsible for providing executive leadership and strategic oversight of program operations to ensure high-quality service delivery aligned with the mission of Servicios de La Raza. This role exercises significant independent judgment and discretion in managing staff, implementing programs, evaluating performance, and making operational decisions. The Director oversees program strategy, budgets, compliance, and continuous improvement efforts, while fostering a collaborative, equitable, and mission-driven organizational culture. 

This role supports the Re-Entry program committed to breaking the cycle of incarceration in Colorado. The Re-Entry services program supports individuals transitioning from prison back into the community with the resources they need to succeed. Through direct services, advocacy, and personalized support, we help build pathways to employment, housing, and stability—offering real opportunities for a second chance. We believe in redemption, dignity, and the power of support to reduce recidivism and rebuild lives. 

Job Duties and Key Responsibilities:  

Exercise independent judgment and discretion in planning, directing, and managing all aspects of program operations 

Complete program reports, administrative tasks, and other duties as required to meet program needs 

Manage, supervise, and evaluate performance of program staff, assigning responsibilities and monitoring outcomes 

Analyze the need for and effectiveness of staff trainings, in-service sessions, conferences, and other professional development opportunities 

Build and maintain strategic relationships with businesses, service agencies, community organizations, and other stakeholders to enhance program outcomes 

Lead strategic planning for program implementation, evaluation, and continuous improvement based on data analysis 

Ensure all program staff are trained, assessing individualized training needs regularly 

Monitor and manage departmental budgets, proactively identifying variances and implementing corrective actions 

Develop and maintain systems to track performance metrics, financial indicators, data collection, and program outcomes 

Assign and delegate tasks and responsibilities to staff, while maintaining accountability for overall program quality 

Maintain accurate programmatic records, client records, and outcome documentation 

Support the development team in identifying and applying for funding opportunities 

Prepare reports for funders, executive leadership, the board of directors, and other stakeholders 

Facilitate resolution of staff complaints, including grievances, and address operational challenges 

Deliver direct client services on an as-needed basis to support program goals, address high-need cases, or maintain alignment with funder requirements 

Foster a positive, mission-driven, equitable, and collaborative team environment 

All members of the SDLR workforce are expected to support the agency’s community outreach, civic engagement, and recruitment efforts. 

Support the agency’s fundraising objectives, which may include tasks such as active fundraising, grant development, solicitation of donations, agency ambassadorship, and informational outreach, and public speaking 

Commitment to and experience with equity, cultural relevance, diversity, social justice, and disparity reduction practices with persons of color, agencies of color, and underserved communities. 

Ability to establish and maintain effective working relationships with clients, co-workers, agency partners, and the public 

Other duties as assigned 

Required Education, experience and Credentialing: 

​​Bachelor’s degree in human services, psychology, social work, public health, or related field 

​Two years of supervisory experience managing others​ 

Preferred Education, experience and Credentialing: 

At least two years of experience in the non-profit sector 

Key Competencies:  

BUILDING ORGANIZATIONAL TALENT - Establishing systems and processes to attract, develop, engage, and retain talented individuals; creating a work environment where people can realize their full potential, thus allowing the organization to meet current and future business challenges. 

COACHING & DEVELOPING OTHERS – Providing feedback, instruction, and development guidance to help others excel in their current or future job responsibilities, planning and supporting the development of individual skills and abilities. 

COMPELLING COMMUNICATION - Clearly and succinctly conveying information and ideas to individuals and groups; communicating in a focused and compelling way that captures and holds others’ attention. 

COURAGE – Proactively confronting difficult issues, making valiant choices, and taking bold action in the face of opposition or fear. 

EMOTIONAL INTELLIGENCE – Establishing and sustaining trusting relationships by accurately perceiving and interpreting one’s own and others’ emotions and behavior in the context of the political environment; leveraging insights to effectively manage one’s own responses and reactions. 

EMPOWERMENT & DELEGATION - Sharing authority and responsibilities with others to move decision making and accountability downward through the organization, enable individuals to stretch their capabilities, and accomplish the business unit’s strategic priorities. 

FINANCIAL ACUMEN – Utilizing financial data to diagnose business strengths and weaknesses and identify the implications for potential strategies, keeping a financial perspective in the forefront when making strategic decisions. 

LEADING CHANGE – Proactively identifies and drives strategic organizational and cultural change to align with evolving priorities and challenges. Acts as a catalyst for innovation by transforming systems, processes, and services to improve outcomes and organizational effectiveness. 

PASSION FOR RESULTS – Demonstrates an unwavering commitment to excellence and accountability. Sets and pursues ambitious goals, driving individual, team, and organizational performance. Finds motivation and satisfaction in achieving results and fostering continuous improvement. 

COMPLEXITY – Work assignment is unstructured, and leader is responsible for establishing and directing the vision and objectives of the operation, Duties performed include operational and organizational planning; developing standards, priorities, guidelines, processes, measurement (evaluation) systems; implementation of production and performance management standards; and allocating resources. Work is strategic in nature.  

SUPERVISION - Responsible and accountable for driving strategy and achieving results for operation. Work is reviewed for the attainment of strategic goals, overall service delivery, compliance, and fiscal accountability. 

Working Environment and Physical Requirements 

While performing the duties of this job, the employee is regularly required to: stand, sit, talk, hear, and use hands and fingers to operate computer, telephone, and a variety of office equipment. 

Occasionally may need to reach, stoop or kneel. 

Ability to occasionally lift up to 35 pounds as necessary 

Specific vision abilities required by this job include close vision requirements due to computer work. 

ADA accessible; Active Safety Committee. 

Ability to perform basic office duties. 

Benefits: 

An eager, thriving organization committed to serving with excellence. 

SDLR supports Fair Chance hiring and employment practices. 

Generous benefit package including Health, FSA, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, Employee Assistance Program, and Paid Time Off,401K, etc. 

Inclusion and Diversity:  

Servicios de la Raza is an Equal Employment Opportunity Employer. We are a non-profit organization where diverse backgrounds, experiences and viewpoints are valued. Servicios de la Raza does not make hiring or employment decisions based on race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state, or federal laws. 

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