Director, Finance & Operations

Open Vacancy: This role is a current, active position and we are accepting applications.

Position Summary

Reporting directly to the President and CEO, the Director, Finance & Operations serves on the Senior Leadership Team and oversees the organization’s financial stewardship, operational effectiveness, and internal infrastructure. The role provides strategic and operational leadership across Finance, People & Culture, Information Technology, and Office Administration to ensure the organization is well-positioned to deliver on its mission and strategic priorities.

This position is instrumental in supporting the organization’s long-term sustainability through strong financial management, operational excellence, and effective funder reporting and stewardship.

Key Responsibilities::
Financial Management

• Lead all aspects of the finance function, including budgeting, forecasting, accounting, financial reporting, audit coordination, required filings and disclosures, payroll, cash flow management, and financial compliance.

• Provide strategic financial leadership to support organizational sustainability, annual planning, scenario analysis and revenue diversification.

• Prepare and present accurate financial statements, variance analyses, and management reports to the Executive Team, Finance and Audit Committee and Board of Directors.

• Oversee grant and contribution agreement financial compliance, including funder reporting and reconciliation.

• Ensure adherence to CRA regulations, non-profit accounting standards (ASNPO), and relevant legislation.

• Lead the annual audit process and serve as primary liaison with external auditors.

• Oversee the development of project budgets and work plans by liaising with appropriate staff.

• Oversee full cycle accounting operations (accounts payable, invoice processing, receipts, bank reconciliations, monthly journal entries, etc.).

• Develop and maintain financial policies, internal controls, and risk management frameworks.

People and Culture Management

• Provide leadership oversight to the People & Culture function to ensure strong HR support, compliance, and employee experience.

• Support the development and implementation of HR policies, practices, and initiatives aligned with organizational values and in compliance with Ontario Employment Standards Act and applicable legislation.

• Provide strategic guidance related to workforce planning, recruitment, employee relations, performance management, compensation administration, and employee engagement.

• Oversee full-cycle payroll processing, ensuring accurate, timely, and compliant administration of employee compensation, statutory deductions, and year-end reporting.

• Oversee the organization’s group benefit plan, including provider relationships, renewal processes and effective administration.

• Support Executive Team in workforce planning, organizational design, and succession planning.

• Provide leadership to direct reports and oversee all additional department teams.

• Champion a positive, inclusive, and equitable workplace culture.

Information Technology

• Oversee the organization's IT infrastructure, systems, and vendor relationships including the coordination of tech support.

• Ensure data security, privacy compliance, and business continuity planning.

• Evaluate and implement technology solutions that improve organizational effectiveness and productivity including digital tools such as Microsoft 365, project management platforms, and cloud based systems.

• Support AI adoption strategy, identifying opportunities and implementation of AI tools to improve productivity and service delivery.

Office & Administration

• Maintains office efficiency by planning and implementing office systems and equipment procurement.

• Oversee the day-to-day operations of the office, ensuring a safe, welcoming, and functional work environment.

• Manage facilities, lease agreements, and relationships with building management and vendors.

• Oversee procurement processes, contract management, and office supply/equipment needs.

Qualifications::
• 10+ years of progressive experience in finance and operations, including at least 5 years in a leadership role, with specific experience in a non-profit, charitable or public sector organization.

• Bachelor’s degree in finance, Accounting, Business Administration, or a related field.

• Possession of a professional accounting designation (CPA) is preferred.

• Additional training or certification in leadership, operations, HR, governance, risk management, or related areas is an asset.

• Demonstrated experience managing cross-functional portfolios including Finance, HR, IT, and administration.

• Experience working with Boards of Directors and presenting financial information to non-financial audiences.

• Familiarity with government grants, contribution agreements, and multi-funder reporting.

Professional Skills::
• Strong financial acumen with expertise in budgeting, forecasting, and reporting.

• Proficiency with Microsoft Office Suite and accounting systems and software (i.e., QuickBooks, Ceridian).

• Strong knowledge of regulatory compliance specific to non-profit organizations, including tax regulations and reporting requirements.

• Experience in analyzing key performance indicators (KPIs) and operational metrics.

• Understanding of HR practices, employment-related processes, and workplace culture development.

• Working knowledge of Ontario employment legislation, pay equity, and workplace health and safety requirements.

• Working knowledge of AI and automation tools.

Core Competencies::
• Initiative and Ownership: Demonstrate proactive engagement and take ownership of assigned tasks.

• Effective Communications: Express ideas clearly and establish connections easily through effective communication.

• Teamwork and Collaboration: Collaborate effectively with others, fostering a team environment that contributes to shared success.

• Judgment and Problem Solving: Demonstrate strong judgment and problem-solving skills to navigate challenges, make informed decisions, and contribute positively to achieving desired outcomes.

• Project & Team Leadership: Effective oversight of projects and teams, ensuring alignment with Organizational Outcomes, optimal resource utilization, and successful project Outcomes through strong leadership and collaboration.

• Strategic Planning: The ability to formulate and implement long-term organizational strategies, aligning them with the mission and vision, and adapting to changing environments.

AIP Connect believes in equal opportunity. Our recruitment consultants are committed to inclusive recruitment and selection practices and will not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation.

Accessibility: If you need any accommodations during the interview process, please let us know.

Posted Salary: Actual compensation within this range will be determined based on job-related skills, relevant experience, education, and training. This range reflects base salary only and does not include eligibility for bonus program or other benefits.

For the most accurate and up-to-date details on this role, please refer directly to AIP Connect’s careers page, as third-party sites may not reflect current information.