Director, Experiential Packaging

Who We Are

Quint is the industry-leading provider of official tickets and hospitality packages to the world's most prominent sports and entertainment events. Based in Charlotte, North Carolina, with offices in six countries, Quint’s global footprint and proprietary technology platform continue to be the foundation of its exponential growth.

Quint's innovative programs enable partnership properties to expand fan experiences and corporate client entertainment opportunities in a way that reflects the quality and prestige of those brands. Quint has a portfolio of 15+ official property partnerships servicing over 90 events, including Formula 1, NBA, Kentucky Derby, MotoGP, Breeders' Cup, Belmont Stakes, and the NHL.

What You Will Do

As the Director, Experiential Packaging, you’ll oversee the strategy, execution, and team responsible for creating and managing Quint’s global product portfolio. This includes supervising the Product Managers, Inventory Specialist, and Product Coordinators, ensuring that inventory is strategically sourced, priced, and deployed to maximize margin and customer experience. The Director will collaborate with internal departments and external partners to ensure seamless delivery of innovative, profitable, and premium ticket and hospitality offerings.

Essential Job Duties & Functions

Leadership & Team Oversight

Manage, mentor, and develop the Product Development team (Packaging & Procurement, Inventory Specialist, Product Coordinator)

Foster a culture of accountability, collaboration, and innovation within the department

Provide strategic direction, clear priorities, and professional development opportunities

Packaging Strategy & Development

Define product ladder for each event, while overseeing and building the pricing models. Making sure all costs are correct, and margins are achieved when setting selling prices

Work with SVP, Product Development to identify growth opportunities, set product priorities, and establish pricing strategies

Lead the creation of unique, high-value fan experiences and packages aligned with brand standards

Inventory & Procurement Oversight

Oversee global ticket procurement strategy, ensuring optimal inventory levels and cost efficiency. This means managing the Paddock Club tickets process, VIP Village, other hospitality and Grandstand tickets

Manage vendor, promoter, and organizing body relationships to secure ticket and hospitality inventory

Ensure compliance and accuracy of procurement documentation, audits, and reporting

Financial Management & Risk Mitigation

Partner with Finance and Accounting Ops to establish budgets, monitor performance, and ensure profitable outcomes. Assist in making sure settlements for each event are correct

Conduct risk assessments for major events and proactively adjust strategy to minimize exposure. Salesforce reporting and run rates

Provide executive leadership with regular reporting on performance, risk, and opportunities

Cross-functional Collaboration

Partner with Sales, Marketing, and Operations to ensure product launches align with timelines and organizational goals

Ensure Salesforce and internal systems accurately reflect product availability, margins, and status

Support Business Development and Partnership teams with product insights and innovation opportunities

Basic Qualifications

Bachelor’s degree in Business Administration, Hospitality, Sports Management or a related field; MBA preferred

8+ years’ experience in event management, ticketing, or hospitality

3+ years in a leadership role

Proven success in developing and executing profitable packaging strategies in sports, entertainment, or travel industries

Strong leadership skills with experience managing and growing high-performing teams

Deep knowledge of ticketing, procurement, and inventory management practices

Financial acumen with experience managing budgets, margins, and risk

Strong negotiation skills and ability to build relationships with external vendors and partners

Exceptional organizational, analytical, and problem-solving skills

Proficiency in Salesforce or other CRM platforms; advanced Excel and reporting skills; Trello and Genuity a plus

Physical Demands

Prolonged periods sitting at a desk and working on a computer

Must be able to lift up to 25 pounds

Must be able to work on-site at Charlotte, NC headquarters

Willing and eligible to travel internationally, as needed

Eligible to work in the United States