Director, Digital Learning

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

The Director of Digital Learning is a strategic, forward-thinking leader responsible for designing and implementing a cutting-edge digital learning ecosystem that delivers personalized and predictive learning journeys for field sales teams. This role owns the deployment and integration of advanced technologies, data analytics, and AI-driven solutions to maximize learning effectiveness and agility at scale. This leader transforms field sales learning by leveraging modern technology and analytics to deliver personalized, predictive, high-impact learning experiences that directly drive business growth.

Responsibilities: 

• Architect and evolve the digital learning tech stack, selecting and integrating LMS, LXPs, content management, analytics, and AI-driven personalization platforms tailored for field sales roles.
• Drive the creation and delivery of adaptive learning journeys that respond to individual sales reps’ performance, behaviors, and skill gaps.
• Leverage data and analytics to predict learning needs, track engagement, and continuously optimize learning pathways for improved sales results.
• Partner closely with Sales Leadership, BTS, HR, and external vendors to ensure solutions are business-aligned, scalable, and secure.
• Establish best practices for user experience, mobile learning, social/collaborative features, and data privacy.
• Oversee technology roadmap, platform integrations, and vendor relationships to future-proof the learning stack and drive measurable impact.
• Champion a data-driven culture where learning impact is tracked, communicated, and continuously improved.
• Compliance and Governance: Ensure all digital learning materials comply with MRP.
• Demonstrates enterprise-wide leadership by modeling fiscal responsibility, aligning digital solutions with other internal L&D teams, and ensuring the appropriate allocation of resources to maximize value and effectiveness.

Essential Skills:

• Strategic Vision & Leadership: Ability to develop and communicate a clear digital learning strategy aligned with sales objectives.
• Learning Technology Expertise: Deep understanding of learning platforms (LMS, LXP), integration, and emerging tech like AI-powered personalization and analytics.
• Data-Driven Decision Making: Proficiency in leveraging analytics to drive learning effectiveness, measure business impact, and optimize learning journeys.
• Solution Architecture: Skills in architecting and integrating a scalable, secure digital learning ecosystem including vendor management and platform evaluation.
• Project & Program Management: Proven ability to deliver complex, cross-functional technology initiatives on time and within budget.
• Collaboration & Influencing: Strong ability to partner with Sales, IT, HR, and external vendors to deliver integrated solutions.

• Bachelor’s degree in Business, HR, computer science, data science or related field.
• 8-12+ years of progressive experience in learning and development, program management, or field training roles.
• Proven track record of leading digital training initiatives or transformation at scale and delivering measurable business value.
• Demonstrated expertise in LMS/LXP platforms, learning analytics, AI personalization, and digital content strategies.
• Strong leadership, strategic partnership, and vendor management skills.
• Fluency in emerging technology trends and digital tools.
• Thrives in a fast paced, high-growth, matrixed organization.

Preferred:

• Master’s Degree
• Proficiency in instructional design and/or adult learning principles.
• Sales experience and/or leadership in a matrixed environment.
• Experience in training at the leadership level, managing teams of experienced trainers.

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
• This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

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