Director, Delivery Operations – Engineering Delivery Group

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

As the Director of Delivery Operations for the Engineering Delivery Group, you will be a key leader in driving technology transformation within a highly collaborative and inclusive team. You will be responsible for standardizing delivery processes across multiple delivery platforms, leveraging agile methodologies and modern delivery tools to ensure efficiency, transparency, and continuous improvement. 

Your role will focus on setting and tracking performance metrics to measure delivery success, quality, and team productivity. You will manage diverse talent, including in-house technical teams, leading contract workers, and partnering with top-tier software development companies to deliver innovative solutions supporting AbbVie’s R&D and the discovery of life-changing therapeutics. 

By fostering a culture of open communication and accountability, you will create and implement a unified vision for technology delivery at AbbVie, ensuring best practices in project management, resource allocation, and agile execution. Your leadership will empower teams to deliver complex technology solutions that advance AbbVie's mission of improving patient outcomes worldwide. 

This leader will provide vision and direction for software delivery function that provides technology primarily used to discover and develop new therapeutics (AbbVie’s R&D division). This function provides the main application development capability and managed application support for these technologies. This function also manages development methodologies used for application development and management.  

• Strategy & Influence: Works with domain senior leadership and makes contributions to develop strategy. Adapts and executes domain strategic plans.  Utilizes technical/professional knowledge and skills to establish, interpret and execute company policies in a major segment of the company. 

• Process Improvement & Optimization: Drives opportunities to improve process and/or technology. 

• Decisions & Policies: Makes key decisions that are guided by established strategies and priorities. Influences operating policies and procedures that affect the domain. Interprets enterprise-wide policies, processes and procedures that may affect teams and domain workflow. 

• People Management: Recruits, coaches and develops a team(s) of managers and senior managers who have significant latitude and autonomy in their assignments. Recruits, coaches and develops organizational talent 

• Financial Management Directs and controls the activities and budget of one or more functional areas, divisions, product groups and/or operations.  

• Process Management: Provides usage optimization and process framework leadership for the methodologies used in application creation and development including UI frameworks, cloud technology usage, and software development methodologies such as Agile, DevOps, and CI/CD. 

• Impact: Make quick flexible decisions that influence the future course of the business and/or technology domain. 

• Resource Management: Responsible for determining delivery resource management strategy and organizational structure. 

• Liaison & Relationship Building: Builds collaborative relationships and effectively interacts frequently with business and/or technology senior leaders. Interactions focus on project and operational decisions. Interacts well with diverse groups within function and maintains strong working relationships with internal and external collaborators. 

• Culture: Consistently demonstrate Abbvie's Ways of Working and Leadership Attributes including an enterprise mindset and people leadership. Effectively manages performance, provides timely feedback, appropriately rewards and recognizes valuable achievement, develops talent, and creates a succession pipeline. Understand and execute AbbVie's vision, goals and strategies. This role has accountability for the performance and results strategically important functions. 

 

• Bachelor’s Degree and 10 years experience OR Masters Degree and 9 years experience OR PhD and 5 years experience

• Effectively connects employee and BTS functional goals to business and/or overall AbbVie goals. 

Excellent written and verbal communication skills. 

Proven ability to drive outstanding employee performance and engagement through developing, coaching, motivating, energizing and inspiring team members. 

• Experience managing teams of at least 10 people with a resource mix of managers, employees, matrixed teams, virtual teams, contractors and managed service providers. 

• Ability to communicate problems in terms that are understandable to BTS Leadership and end users at all levels. 

• Subject matter expert in technology and/or business domain. 

• Experience managing a budget of at least $10 million. 

• Experience in technology operation, strategy, planning and implementation and/or relevant business domain preferred. 

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at thetime of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location,and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of anybonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's soleand absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

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