Director – COO Risk Management

Role Overview
We are seeking a highly skilled and experienced Director to lead and embed robust risk management practices as part of the first line of defense (1LoD) risk management team. This role will focus on proactive risk identification, governance, and mitigation strategies across Operations supporting the Data & Analytics (D&A) organization, ensuring compliance with regulatory standards and alignment with organizational objectives.

The successful candidate will manage and develop a team of Senior Risk Managers to deliver consistent, high‑quality operational risk oversight and will work closely with D&A Product and D&A Engineering counterparts to create a unified, end‑to‑end product‑wide risk posture. In addition to their core responsibilities, the Director will serve as a key member of the broader COO Risk Management leadership team—extending their influence beyond D&A Operations to support group‑wide uplift initiatives, strengthen risk culture, and advance enterprise risk maturity across the COO organization.

What you’ll be doing

• Lead and develop a team of Senior Risk Managers delivering high‑quality operational risk oversight across D&A‑supporting Operations, ensuring consistent execution of risk frameworks, controls testing, remediation, and risk reporting.

• Create a unified, end‑to‑end D&A risk posture by integrating operational risk insights with Product and Engineering inputs, enabling a single, coherent risk narrative for decision‑making and governance.

• Extend leadership into the broader COO Risk Management function, contributing to group‑wide uplift initiatives and acting as a senior leader supporting enterprise risk maturity across the COO organisation.

• Build strong, trusted partnerships across Operations, D&A Product, Engineering, and 2LoD, influencing without formal authority and ensuring aligned ownership of risks, controls, and remediation actions.

• Apply operational and product‑centric thinking to frame risk obligations as business challenges, balancing regulatory defensibility with usability to ensure adoption and effectiveness.

• Use data, trends, and indicators to prioritise risks, surface emerging issues early, and demonstrate measurable improvements in the D&A operational risk profile.

• Drive disciplined and timely execution, ensuring remediation of out‑of‑appetite risks, high‑quality governance reporting, and consistent use of GRC tools and evidence standards.

• Act as a change leader, modernising risk practices by driving automation, continuous monitoring, clear risk narratives, and the retirement of manual or inconsistent approaches.

What you’ll bring

Functional Knowledge

· Deep experience in operational risk management or related disciplines within complex, global, or regulated environments.

· Strong understanding of risk management frameworks (RCA, issues/events, scenarios, third‑party risk, data governance) and audit, evidence, and governance expectations

· Ability to define and measure meaningful operational and non‑financial risk metrics (e.g., risk reduction, control effectiveness, time‑to‑remediate, adoption, reliability).

· Experience partnering closely with Product, Engineering, Data, and Architecture teams as well as broad stakeholder management

· Experience embedding risk controls into operational workflows.

Leadership Skills

· Demonstrated ability to lead, coach, and inspire Senior Risk Managers and cross‑functional teams to deliver high‑quality outcomes.

· Proven track record driving aligned priorities at pace across globally distributed, matrixed environments

· Strong enterprise‑level leadership, able to influence and build consensus across Operations, Product, and Engineering while managing competing priorities.

· Experience building and sustaining a high‑performing team culture grounded in accountability, collaboration, continuous improvement, and talent development.

Problem Solving

· Strong judgment and attention to detail, with the ability to assess ambiguous and complex operational risks.

· Demonstrated ability to design and implement pragmatic solutions based on data, experience, and policy.

· Evidence of resolving complex problems through structured analysis and innovative thinking.

Interpersonal Skills

· Excellent communication, presentation, and storytelling skills, able to translate risk into business‑relevant insights.

· Sound decision‑making with an ability to balance operational realities, product needs, and risk expectations.

· Strategic thinker with demonstrated ability to execute with discipline and efficiency.

· Strong relationship‑building skills across technical, operational, and risk stakeholders.

Career Stage:

Director

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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