Director, Controls, Third Party Management

About MUFG Investor Services:

MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.8 trillion in assets – we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services.

With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers. We achieve this by offering continuous learning and development, collaborative team work environment, promotion of work-life integration, and exposure to a wide variety of work.

Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution. 

#LI-Hybrid

Reporting to Head of Third Party Management (TPM) to maintain and implement the Third-Party Risk Management governance framework across the Group, and supporting the Head of Controls in meeting their responsibilities.  

• Assist with the implementation and maintenance of the group Third Party Risk Management governance framework with respect to all third-party provider (TPP) engagements to include outsourcing arrangements. Ensure compliance with same across the organisation, and perform ongoing review of its effectiveness in identifying, reducing, controlling and reporting key outsourcing risks that impact clients and the business. 

• Assist in ensuring Third-Party Risk Management (TPRM) policies and procedures adhere to regulatory standards. Responsible for keeping up to date with changing regulations in relevant jurisdictions and application of knowledge to role. Co-ordinate with Compliance, Operational Risk and internal /external audit to meet group and regulatory requirements. 

• Act as point of contact: 

• For business owners of in-scope TPP relationships. 

• For TPM related queries and provide guidance and training in line with TPRM policy, TPM procedures and regulations to the internal clients and stakeholders; and between the parties to TPP engagements, as required. 

• Complete risk assessments / due diligence on all third parties onboarded by the group as well as support business owners through the TPM cycle (onboarding, ongoing monitoring, amendment, termination) 

• Oversee, advise and support all parties in the performance of ongoing monitoring and periodic reviews of Third Party (including Intra-Group) arrangements, including onsite inspections, assessment of all proposed new engagements and maintain records of any oversight activities.    

• Identify third party management issues and risk trends, with attention to outsourcing regulatory requirements, at the earliest opportunity, agree remedial action and where possible implement best practice in alignment with favourable trends. 

• Assist in maintaining the group records of Third Party Providers as well as Regulatory specific registers (DORA, CBI Outsourcing etc.), drafting and distribution of documentation for the completion of assessments, ongoing monitoring and periodic reviews. 

• Continuously look to automate and develop the third-party management processes for efficient execution of the third party management governance framework. 

• Assist in reporting to the Outsourcing and Risk Committees, the Boards of all outsourced service receivers and MUTB on the third-party management governance framework. 

• Prepare and deliver Client due diligence presentations as directed. Participate in client due diligence, RFPs or external third-party provider assessments as required 

• Manage, support and train other members of the Third-Party Management team as necessary 

Educational requirements

• Primary level degree in law, business, finance or a relevant professional qualification. 

Work experience

• At least 5 years’ experience working in the fund administration industry or other relevant industry experience. This can include other administrators, investment managers or fund auditors. 

• Prior experience of third party risk management, risk or compliance in the financial services industry.  

Functional/Technical skills

• Expert knowledge of outsourcing regulatory regimes in relevant jurisdictions 

• Expert knowledge of risk assessment and third party management. 

• Strong computer skills with strengths in Microsoft Office products. Proficiency with Microsoft Excel is particularly an asset.  

• Preference will be given to a candidate with a working understanding of fund administration industry.  

• Sound knowledge and experience of outsourcing/third party management framework and the ability to implement and apply to the business.  

• Excellent analytical and communication skills (Written & Verbal).   

• Strong influencing and Relationship Management skills conducted with integrity and sound judgement.  

• Ability to project manage across jurisdictions / locations and operate effectively in a changing environment.  

Behavioural competencies

• Have a client-centric mentality to deliver an excellent client service to internal clients 

• Good communication skills and grace under pressure when dealing with clients 

• Responds to client needs in a timely approachable and responsive way  

• Ability to maintain long term relationships with clients  

At MUFG Investor Services, we are exceptionally proud of our approach to Hybrid Working. It enables the flexibility to thrive from wherever our employees work and, stay connected to their team and our culture. When we make Hybrid Working plans, we get to know the individual and pride ourselves in underpinning all our decisions with fairness and consistency.

MUFG Investor Services provides all of its employees with an extremely attractive compensation package. In addition to base salary, there is a group medical insurance scheme, group pension scheme, reimbursement of professional subscriptions, paid holidays and assistance towards gym memberships.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only to provide an accessible candidate experience.

MUFG is an equal opportunity employer.