Director, Compounding Program Management

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

The Director, Compounding Program Management is a senior leader within the Compounding & Ops PMO, reporting to the Director, PMO.

This role is accountable for end-to-end program management across R&D, facilities, equipment, and compounding operations, supporting sterile and non-sterile programs from concept through validation, launch, and sustained production readiness. The Director ensures that new products, processes, and technologies are not only scientifically sound, but operationally executable within regulated compounding environments.

The role plays a critical leadership function in new program implementation (NPI), including facility readiness, equipment procurement and qualification, cleanroom readiness, capacity planning, and site onboarding, ensuring seamless transition from development into routine compounding operations.

While Compounding leadership owns scientific direction and technical execution, this role ensures program discipline, operational alignment, and delivery predictability across formulation, process development, site & equipment readiness, validation, tech transfer, and manufacturing launch. This Director-Level role will manage a growing team of non-sterile and sterile R&D and NPI Program Managers.

This is a remote role with periodic travel (up to 50%) to sterile and non-sterile compounding facilities and partner sites.

You Will:

End-to-End Sterile & Non-Sterile Program Management

• Lead integrated program management for R&D, facilities, equipment, and compounding initiatives from concept through validation and operational launch.

• Own program plans that span formulation development, process scale-up, facility readiness, equipment installation, qualification (IQ/OQ/PQ), and operational handoff.

• Ensure new programs are designed and executed with 503A & 503B sterile and non-sterile operational realities in mind, including capacity, workflows, staffing, and compliance.

Facilities, Equipment & Site Readiness

• Partner with internal and external Facilities, Engineering, Quality, R&D, Compounding, Legal, Recruiting, Training, Safety, and Operations teams to manage program timelines related to cleanroom buildouts, renovations, and capacity expansions.

• Oversee program management for equipment selection, procurement, installation, qualification, and integration into compounding workflows.

• Coordinate readiness across utilities, environmental controls, automation, and support systems required for sterile and non-sterile compounding.

• Ensure facility and equipment milestones are fully integrated into overall program plans and launch decisions.

New Program & Technology Implementation

• Lead program execution for new product introductions (NPI), new dosage forms, new technologies, and site expansions.

• Drive alignment across R&D, Quality, Regulatory, Operations, and Supply Chain to ensure implementation readiness across people, process, equipment, and documentation.

• Facilitate structured go/no-go decision-making for validation, PPQ, and production start.

Governance, Risk & Compliance Management

• Establish and manage program governance across a complex portfolio of sterile and non-sterile initiatives.

• Identify and proactively mitigate risks related to facility constraints, equipment readiness, validation timelines, and regulatory compliance.

• Ensure all programs align with USP , , , cGMP, and internal quality systems.

Tech Transfer & Operational Handoff

• Lead program management for tech transfer from R&D into compounding operations, ensuring site readiness prior to launch.

• Partner with site leadership to support validation execution, process changes, scale-up, and stabilization.

• Ensure clean transition from project execution into steady-state operational ownership.

Reporting, Communication & Leadership

• Develop and maintain portfolio dashboards, readiness assessments, and executive summaries focused on implementation risk and capacity.

• Present program status, facility readiness, and critical path risks to senior and executive leadership.

• Drive accountability across cross-functional teams to ensure delivery commitments are met.

PMO Team Leadership

• Lead and develop a team of project managers supporting R&D, facilities, equipment, and operations execution.

• Build scalable PMO standards, tools, and templates for implementation-driven program management.

• Continuously improve planning and execution models across sterile and non-sterile programs.

You Have:

• Bachelor’s or Master’s degree in Pharmaceutical Sciences, Chemistry, Biotechnology, or related field; advanced degree preferred.

• 8+ years of progressive experience in program or project management within Pharmaceutical, Biotech, or Compounding environments.

• Proven track record leading R&D or product development programs from concept through validation and launch.

• Strong understanding of USP , , , cGMP, and FDA guidelines as applied to pharmaceutical development and compounding.

• Demonstrated ability to manage multiple complex programs with cross-functional stakeholders in fast-paced, highly regulated settings.

• PMP or equivalent certification is strongly preferred.

• Excellent leadership, communication, and organizational skills, with the ability to influence at all levels.

• Experience developing or optimizing PMO structures, governance frameworks, and portfolio management tools.

• A proactive, structured, and collaborative mindset that thrives on driving clarity and results amid ambiguity.

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles

• Unlimited PTO, company holidays, and quarterly mental health days

• Comprehensive health benefits including medical, dental & vision, and parental leave

• Employee Stock Purchase Program (ESPP)

• 401k benefits with employer matching contribution

• Offsite team retreats

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

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