Director, Commercial, Thailand, Vietnam, Cambodia, Myanmar & Laos

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Reporting to the Vice President, Commercial Market Strategy Asia PME the role provides strategic guidance to property leadership teams, ensuring each property executes a successful commercial strategy. Further, the role aims to develop commercial talent within the region, and drive a culture of performance and collaboration amongst property and regional teams.

Key responsibilities

• Guides each property to ensure a successful execution of their commercial strategy.
• Conducts regular and collaborative commercial sessions with property teams, including structured commercial reviews and attendance at RevMax meetings.
• Focuses on Managed/Owned network, with an increased focus on top fee contributors.  
• Regular engagement with SMDL specialists and Operations team to highlight opportunities and performance risks. 
• Collaborate with SMDL specialists and property teams on action plans to address performance gaps.
• Collaborate with property teams to ensure commercial strategies align with Accor regional strategies, and the priorities of the HUB.
• Assist property teams to ensure all relevant regional and corporate SMDL opportunities are maximized.
• Ensures consistent use of tools to drive consistency across the region (i.e Commercial self-audit tool, Commercial Action Plans).
• Proactively support, guide and validate key SMDL vacant positions.
• Develop high-caliber talent, anticipate future talent needs and guide plans to address skill and resource gaps.  
• Support the SMDL critical path for new openings, re-openings and re- branding properties, by providing market intelligence and validating preopening plans and SMDL budgets.
• Collect and support the sharing of market intelligence amongst regional and property teams.
• Coach and provide guidance on the budgeting and pricing validation process.
• To build high value working relationships with internal stakeholders.
• Assist VP Operations’ in developing relationships with property owners, and assist in owner presentations and regional updates where required.
• To provide guidance to Franchise hotels on their commercial strategy and action plans.

• Master Degree or equivalent is of advantage.
• Minimum of 5 years of relevant experience in the hotel industry.
• Strong understanding of Sales, Marketing, Distribution and Loyalty concepts.
• Strong understanding of market influences, and impacts on supply and demand.
• Fluent in written and spoken English (other languages desirable).
• High attention to detail in fast-paced environment.
• Strong presentation, negotiating and influencing skills.
• Performance focused, with strong analytical skills.
• Flexible, able to embrace and respond to change effectively.
• A coaching leadership style.
• Developed emotional intelligence for effective communication and relationship management.
• Ability to work independently with strong initiative in a dynamic environment.
• Self-motivated and enthusiastic.

• Based at Bangkok, Thailand
• Reports to Vice President, Commercial Market Strategy Asia PME
• Competitive employee benefits
• ALL Heartist card offering discounted rate at Accor Hotels worldwide