Director, Commercial Strategy and Execution

About Rhapsody: 

We all know that our health care system is complicated. Getting data from one provider to another, or from a provider to a health insurance company, is frustrating for virtually everyone. Imagine developing solutions that help make these data transactions easier and faster. That is what we do at Rhapsody; we make interoperability platforms that allow data – such as patient encounter details, lab results, and billing information – to move seamlessly from one system to another. 

While most people will not ever see our products and services during a medical encounter, our interoperability platforms are running behind the scenes. Think of them as the central nervous system helping to move data where it needs to be to improve the patient experience.  

If using your expertise in a way that impacts our health care system, patient care, and population health sounds like something you would find rewarding, apply today! 

This is a hybrid position going into the Boston, MA office 2x per week (Tuesday and Thursday) 

Position Summary: 

Rhapsody is seeking a high-caliber commercial operator to partner directly with the Chief Revenue Officer and help shape and execute the company’s go-to-market strategy during a period of rapid growth.  

This role operates with authority through influence and acts as a proxy for the CRO in key forums when the CRO is not present, ensuring priorities remain clear, decisions are made, and follow-through happens. You will work across Sales, Customer Success, Marketing, Partnerships, and RevOps to maintain momentum, surface tradeoffs, and drive disciplined execution.  

This is not a passive coordination role. When initiatives stall, data is unclear, or decisions linger, you are expected to step in using judgment, data, and persistence to re-establish forward motion.  

Job Responsibilities: 

Act as a Proxy for the CRO  

Represent the CRO’s priorities, perspective, and decision intent in cross-functional forums  

Keep discussions focused on outcomes, tradeoffs, and next steps  

Ensure commitments made in meetings translate into action  

Shape Commercial Strategy with Data  

Use performance data, pipeline insights, customer trends, and market signals to inform commercial strategy  

Synthesize quantitative and qualitative inputs into clear strategic recommendations  

Help define where to focus, what to prioritize, and why supporting a fast-scaling revenue organization  

Maintain Momentum on Commercial Priorities  

Ensure top commercial initiatives are clearly defined, sequenced, and progressing  

Apply sustained pressure to keep work moving until outcomes are achieved  

Surface risks and stalled decisions early, with recommendations for resolution  

Force Clarity and Decisions  

Structure discussions to drive decisions rather than prolonged debate  

Push for clear ownership, timelines, and next steps  

Maintain visibility into decisions made, decisions pending, and follow-through  

Operate as a Cross-Functional Integrator  

Work across Sales, Customer Success, Marketing, Partnerships, and RevOp

Influence outcomes by clarifying tradeoffs, aligning stakeholders, and driving follow-through  

Resolve friction through credibility, judgment, and persistence  

Own Commercial Operating Cadence  

Design and run key forums (QBRs, pipeline deep dives, initiative reviews)  

Ensure meetings result in decisions, actions, and accountability  

Create lightweight mechanisms to track progress and outcomes  

Support Executive & Board Readiness  

Prepare the CRO for executive, board, and key customer interactions  

Develop concise narratives and materials that explain performance, trends, and priorities  

Anticipate questions and shape the “so what” behind the numbers  

Job Requirements: 

6–10 years of experience in corporate development, strategy, management consulting, or similar high-rigor roles  

Experience in enterprise B2B or healthcare is a plus, but not required 

Highly analytical; comfortable using data to inform strategy and decision-making  

Embrace AI-enhanced workflows: Leverage AI tools (e.g., ChatGPT, GitHub Copilot) to increase efficiency, improve decision-making, and continuously explore new ways to augment your work with emerging technologies

Trusted to represent senior leadership perspective when they are not in the room  

Comfortable exercising authority through influence with senior stakeholders  

Bias toward action over perfect information  

Strong written and verbal communicator  

Effective in ambiguous, fast-moving environments  

Rhapsody provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

The expected pay range for this position is $160,000 – $200,000 USD annually, representing the anticipated base salary range for a full-time, exempt hire. Actual compensation will vary based on factors such as experience, skills, and work location. 

This role is also eligible for a discretionary annual bonus based on company and individual performance, as well as participation in Rhapsody’s comprehensive benefits program, which includes health coverage, retirement savings, paid time off and other programs that support your overall well-being. 

What we have to offer you: 

Comprehensive benefits package on day 1 (medical, dental, vision, life, disability)  

401k with a generous company match  

Unlimited PTO, sick time & volunteer days  

An innovative, inclusive, and fun work environment  

Continuous learning and development opportunities