Director, Clinical Research Operations

About Care Access

Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.

With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.

To learn more about Care Access, visit www.CareAccess.com.

How This Role Makes a Difference

The Director of Clinical Research Operations provides leadership and oversight for all clinical staff supporting brick-and-mortar research sites, mobile/pop-up sites, and hybrid clinical trial models. This role ensures high-quality study execution, regulatory compliance, and strong clinical performance across a geographically dispersed workforce, including traveling CRCs and mobile clinical teams.

How You'll Make An Impact

• Clinical Operations Management

• Oversight for traveling clinical staff supporting decentralized operations at events and sites.

• Ensure high-quality protocol execution, participant safety, and adherence to GCP and FDA regulations.

• Oversee clinical workflows at sites and mobile deployments, resolving issues impacting quality, recruitment, or compliance.

• People Management

• Manage, develop, and evaluate all clinical research staff (CRCs, nurses, mobile clinicians, and traveling staff).

• Implement training, competency standards, and performance expectations for all clinical staff.

• Provide input into staffing budgets, resource planning, and clinical support models.

• Study Management

• Monitor enrollment, data quality, documentation practices, and clinical performance metrics.

• Partner with regulatory, medical, data, participant experience, and site operations teams to support successful trial delivery.

• Drive continuous improvement in clinical quality, consistency, and operational efficiency.

The Expertise Required

• Strong knowledge of ICH-GCP, FDA regulations, and clinical trial execution.

• Excellent leadership, communication, and performance-management skills.

• Ability to thrive in dynamic environments and manage diverse clinical teams.

Certifications/Licenses, Education, and Experience

• Bachelor’s degree in a health-related field required; advanced degree preferred.

• 12+ years of clinical research operations experience, including leadership of multisite or dispersed clinical teams

• Experience overseeing CRCs, nurses, mobile clinicians, or traveling clinical staff.

How We Work Together

• Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.

• Travel: This role requires up to 20-40% travel requirements further explained below. Length of travel will depend upon study requirements, staff needs, and company initiatives.

• Type of Travel Required: National

• Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.

The expected base salary range for this role is $120,000 - $160,000 USD per year. In addition to base salary, this role is eligible for an annual discretionary bonus as part of its overall cash compensation.

Benefits & Perks (US Full Time Employees)

• Paid Time Off (PTO) and Company Paid Holidays

• 100% Employer paid medical, dental, and vision insurance plan options

• Health Savings Account and Flexible Spending Accounts

• Bi-weekly HSA employer contribution

• Company paid Short-Term Disability and Long-Term Disability

• 401(k) Retirement Plan, with Company Match

Diversity & Inclusion

We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Care Access is unable to sponsor work visas at this time.

If you need an accommodation to apply for a role with Care Access, please reach out to: [email protected]