Director, Clinical Engineering

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

We’re hiring a Director to lead our Clinical Engineering group– the team that builds the apps, platforms, and clinical systems used by our clinicians to deliver personalized care for Hims & Hers patients.

Clinical Engineering is central to two high-impact goals: (1) enabling the rapid, safe launch of new treatments across our expanding portfolio and (2) improving clinical excellence by measurably advancing patient outcomes, treatment quality & safety, and clinical efficiency.

As Director of Clinical Engineering, you will translate clinical strategy into a scalable technical vision and operating model for clinical systems. You will lead managers and senior leaders across engineering, shape long-range technical and organizational strategy for Clinical Engineering, and be accountable for delivery, quality, and risk mitigation across clinical systems.

You will partner with clinical, product, pharmacy, and operations leadership to align technical execution with business and patient-safety priorities.

You Will:

• Set strategy for the domain: Translate clinical and product strategy into a clear technical direction and operating plan for our Clinical Engineering group, including measurable goals for launch readiness, quality, safety, and efficiency.

• Lead managers and teams: Hire, develop, and coach engineering managers and senior ICs; build an inclusive, high-accountability culture; run performance management and grow future leaders.

• Deliver treatment launches with rigor: Own delivery for clinical product initiatives—planning, prioritization, dependency management, and risk mitigation—to support rapid, safe launches.

• Drive engineering excellence: Establish standards for reliability, testing, documentation, and on-call health; drive incident response and postmortems; improve observability and performance.

• Partner cross-functionally: Work closely with Clinical, Product, Pharmacy & Fulfillment, Operations, Quality, and Analytics to define roadmaps, clarify requirements, and ensure outcomes are measurable and patient-centered.

• Embed privacy, security & compliance: Partner with Security, Legal, Regulatory, and Quality to operationalize privacy and security controls and reduce patient-safety and compliance risk in systems and processes.

• Guide architecture and reduce tech debt: Partner with Staff/Principal engineers to make sound architectural decisions, simplify systems, and invest in foundations that improve velocity and maintainability.

• Manage team resources: Own headcount planning and budget decisions for your area; make pragmatic build/buy decisions and manage vendors/tools as needed.

• Communicate and align: Provide crisp updates on progress, risks, and tradeoffs to senior stakeholders; align partners and escalate decisively when needed.

You Have:

• Engineering leadership experience: 10–12+ years in software engineering, with substantial experience leading teams (including people management) and delivering multi-quarter initiatives in complex environments.

• Experience leading through managers (or scaling teams): Proven ability to hire, coach, and develop managers and senior ICs, while improving execution, collaboration, and team health.

• Strong product and execution judgment: Ability to translate clinical needs into practical roadmaps, prioritize effectively, and balance speed with quality, privacy, and safety.

• Operational rigor: Track record building reliable systems and strong operating practices (delivery planning, incident response, observability, performance, CI/CD, and measurable quality).

• Security & compliance partnership: Experience working with Security/Legal/Regulatory/Quality partners to operationalize controls and mitigate risk in patient-facing or sensitive systems.

• Technical fluency: Comfortable engaging in architecture and system design discussions; able to guide technical leaders and evaluate tradeoffs without needing to be the primary implementer.

• Cross-functional influence: Strong communicator who builds trust with clinical and business partners, aligns stakeholders, and unblocks teams.

• Collaborative leadership style: Humble, empathetic, and direct—creates clarity and accountability.

Preferred: Regulated product experience, with a track record delivering healthcare or other systems where patient safety, privacy, and compliance were critical.

You'll Thrive Here If You:

• Like owning a critical domain end-to-end—balancing launch velocity with patient safety, quality, and privacy.

• Build structure in ambiguity and turn clinical and operational needs into clear plans teams can execute.

• Enjoy partnering deeply with clinical leaders and can translate between clinical context and engineering decisions.

• Raise the bar on reliability, observability, and engineering practices while keeping teams moving.

• Invest in people—coaching managers and senior ICs, giving candid feedback, and growing leaders.

• Communicate clearly and early about risks and tradeoffs, and take ownership for outcomes.

• Stay curious and resilient in a fast-moving, highly regulated environment.

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles

• Unlimited PTO, company holidays, and quarterly mental health days

• Comprehensive health benefits including medical, dental & vision, and parental leave

• Employee Stock Purchase Program (ESPP)

• 401k benefits with employer matching contribution

• Offsite team retreats

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.