Director, Business Applications - Commerce Platform

At Colibri, culture is a critical part of our collective success, and we live our values everyday: Love, Joy,
Boldness, Teamwork and Curiosity. These values guide our interactions with each other, our customers,
and the community as a whole.

We have a rich and storied history. Colibri is one of the pioneers of online professional education,
introducing some of the first web-based professional education courses in 2001. Today, the company’s
family of brands are the leading online professional education platforms in their respective end-markets.
We proudly serve >1 million customers annually and employ more than 1,500 mission-aligned
professionals. To learn more, please visit: www.colibrigroup.com

Position Overview

The Director of Business Applications – Commerce Platform will lead the strategy, delivery, and optimization of enterprise commerce technologies, with a primary focus on Salesforce Commerce Cloud. This role will drive digital transformation across the eCommerce landscape, enabling seamless customer experiences, scalable architecture, and integrated operations across Sales, Service, Revenue, and Marketing Clouds.

What You'll Do:
• Define and execute the roadmap for the Commerce platform, aligning with business goals, enterprise architecture, and transformation programs such as Far Side and Colibri Connect.
• Partner with Product, Sales, Marketing, and IT stakeholders to deliver scalable, integrated commerce solutions that support B2B, B2C, and B2B2C models.
• Lead cross-functional initiatives to unify learner and customer journeys across brands and channels.
• Own the delivery and enhancement of Salesforce Commerce Cloud, including storefront architecture, product catalog management, pricing, promotions, and checkout flows.
• Integrate Commerce Cloud with Revenue Cloud, LMS, and ERP systems to support end-to-end order lifecycle and financial reconciliation.
• Address challenges in multi-brand commerce operations, including identity resolution, duplicate records, and fragmented customer experiences.
• Collaborate with Salesforce architects to define the ideal state architecture across Sales, Service, Revenue, Marketing, and Commerce Clouds.
• Ensure seamless data flow between Commerce Cloud and peripheral systems using middleware platforms.
• Drive adoption of Salesforce Data Cloud for unified customer profiles and real-time personalization.
• Lead DevOps strategy for Commerce Cloud, including CI/CD pipeline design, environment synchronization, and rollback strategies.
• Evaluate and implement DevOps tools with a focus on Commerce Cloud compatibility.
• Build and mentor a high-performing team of solution architects, developers, and analysts focused on commerce technologies.
• Foster a culture of innovation, collaboration, and continuous improvement across the business applications team.
• Ensure adherence to data privacy regulations, security best practices, and internal controls across commerce operations.
• Implement scalable access control models and performance optimization strategies for high-volume commerce environments.

What You'll Need to Succeed :
• 10+ years of experience in enterprise business applications, with at least 5 years in commerce platform leadership.
• Proven expertise in Salesforce Commerce Cloud, with exposure to Sales, Service, Revenue, and Marketing Clouds.
• Strong understanding of eCommerce operations, product data management, and customer lifecycle strategies.
• Experience leading cross-functional teams and managing large-scale transformation programs.
• Familiarity with DevOps practices and tools.
• Excellent communication, stakeholder management, and strategic planning skills.

Preferred Experience:
• Preferred Experience
• Prior experience in education, professional services, or regulated industries.
• Exposure to Workday, Power BI, and enterprise architecture frameworks.
• Experience with agile methodologies and capability-feature alignment for commerce enablement.

Colibri Group welcomes applicants from all backgrounds and experiences, and we understand that not every candidate will meet every requirement listed in the job description. Research has shown that women and people of color may be less likely to apply to jobs unless they feel they meet every qualification, and we want to actively combat this bias in our hiring process. If you're excited about the role and believe you have the skills and experience to contribute to our team, we encourage you to apply, even if your background doesn't align perfectly with every qualification listed. We are committed to building a diverse and inclusive workplace, and we believe that diversity of perspectives and experiences is essential to our success. You may be just the right candidate for this role or another position within our organization. Don't hesitate to take the leap and apply today!