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Director, Account Management

Mastercard

Stockholm, Sweden permanent

Posted: April 29, 2026

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Quick Summary

Mastercard is seeking a Director, Account Management with expertise in financial services, business development, and account management.

Job Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Account Management

About Us:
At Mastercard, we are a global technology company that connects billions of consumers, thousands of financial institutions, and millions of businesses around the world. We make everyday transactions safe, simple, and smart. Join us in shaping the future of payment technology and be a part of something extraordinary.

Job Overview:
As an Account Management Director for Financial Institutions at Mastercard, you'll be at the forefront of defining and executing our strategic agenda with the customer. You'll lead the charge in developing and maintaining an exceptional relationship while driving revenue growth and customer profitability.

Key Responsibilities:
Strategic Leadership: You will be directly responsible for shaping Mastercard's strategic and tactical direction with the customer, ensuring our mutual goals are met through cross-functional collaboration.

P&L Management: You'll own the customer's P&L, seizing every opportunity to promote Mastercard's products and services, all while implementing the divisional and country strategy.

Innovation: Lead the customer in new product innovations, identifying and implementing features and benefits in close collaboration with our internal teams.

Relationship Building: Foster strong relationships between Mastercard and the customer across all operational functions. You'll be the expert on their organizational dynamics.

Business Solutions: Develop and implement solutions that enhance revenue generation and mutual profitability, differentiating Mastercard from the competition.

Operational Excellence: Take charge of administrative and operational issues, including planning and budget/expense management.

Business Development: Go beyond account leadership and contribute to Mastercard's overall business development in the Northern Europe.

Qualifications:
Sales and Account Management Skills: Extensive experience in sales and key account management.

Communication: Outstanding influencing, negotiation, and communication skills, especially with senior management.

Team Player: Strong team player with the ability to build relationships.

Proactive: A self-starter who can identify issues before they become problems and proactively resolve them.

Multi-disciplinary Knowledge: Demonstrated multi-disciplinary knowledge, including marketing, operations, risk, debit, acquiring, and emerging technologies.

Business Acumen: Proven ability to develop and successfully implement quantifiable business plans.

Market Knowledge: Good understanding of the Swedish and Nordic payments market and emerging payment innovations.

Education: Bachelor's degree or sales experience within a B2B environment is essential.

Language Skills: Fluent in Swedish and English; knowledge of other Nordic languages is a plus.

Join Mastercard today and be part of the future of payment technology!

If you are a dynamic, proactive, and experienced professional looking to take on a leadership role in the financial industry, we want to hear from you. Apply now and be part of a team that is making a difference in the world of payments.

Mastercard is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces different perspectives and backgrounds.

Don't miss this opportunity to shape the future of payments in Sweden. Apply now and become a part of the Mastercard family!

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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