Direct Service Provider Team Leader

Team Leader – Make an Impact Every Day!

Location: Fairbanks, Alaska

Do you have a passion for leading people and supporting others to succeed? Crossroads Counseling & Training Services is seeking a Team Leader to guide and support our Direct Support Professionals (DSPs) who provide care to individuals with intellectual and developmental disabilities (IDD).

This is a leadership role where you’ll balance hands-on care, staff coaching, and program coordination—all while making a real difference in the lives of the people we serve.

Why You’ll Love Working With Us:
✅ Be part of a mission-driven nonprofit rooted in kindness, connectedness, and teamwork
✅ Lead and mentor a team that supports adults with IDD in living full, independent lives
✅ Growth opportunities and ongoing training
✅ Supportive culture that values your input and leadership

Your Role Includes:

Supervising and mentoring DSPs to ensure quality support

Assisting with scheduling, training, and day-to-day operations

Ensuring compliance with state regulations and program requirements

Building strong connections with residents, families, and staff

Creating a positive and inclusive environment where people thrive

What We’re Looking For:

Leadership or supervisory experience (human services preferred, but not required)

Strong organizational and communication skills

Compassion, reliability, and teamwork mindset

Ability to balance administrative responsibilities with direct care support

Perks & Benefits:

Competitive pay & benefits

Paid training and professional development

Opportunities for advancement

Work that makes a lasting impact on your community

✨ If you’re ready to lead with heart, inspire your team, and be part of something meaningful, we’d love to meet you!

👉 Apply now or call 907-455-9737.

Crossroads Counseling & Training Services – Better Together.