Direct joining for Experience inbound Tech Process

AdeebaEServicesPvtLtd

Kolkata, WB, India permanent

Posted: June 15, 2017

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Quick Summary

Taking inbound calls with printer, router, and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Required Skills

Customer Service Technical Support Problem Solving Communication Antivirus Printer Router Sales Time Management

Job Description

!!Greetings From Adeeba E Services Pvt Ltd!!

Position: Senior Tech Support Associate

No.of vacancies: 11

Job Description: Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Candidates Profile:

Benefits & Facilities:

Shift timing – US

Working Days: 6 days

Interview: Monday to Saturday from 12:30 pm to 5:30 pm

NOTE: This is a direct company post. We do not charge recruitment fees.

FRESHERS /DOMESTIC BPO CANDIDATES ARE NOT ALLOWED

Contact HR @ Paromita 03365246525/8016099788

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