Digital UX Analyst

Digital UX Analyst

Company:

The Boeing Company

Boeing Product & Design is looking for an experienced Senior Digital UX Analyst to join our growing design organization in Digital Services in Englewood, CO or Seattle, WA. Our team works on digital products across all areas of aviation. A successful candidate will have the design thinking and user analytics skills to uncover user needs and turn them into actionable insights. We encourage you to considering joining our team if:

• You are an experienced data analyst with an understanding of the design-thinking process.

• As a proven collaborator, you work well within UX and product teams to communicate user data metrics gained from web and mobile products.

• You have experience working in various types of product development environments such as Agile and Lean, and know the strategies and practices necessary for organizing and implementing digital data gathering solutions for responsive web and mobile product solutions.

• You stay informed about the latest trend in metrics development, agentic analysts, analytics tools, and other methodologies to continuously improve measurement.

• You will develop and drive the analytics roadmap executing in-depth analysis of user behavior, conversion rates, and content performance to identify growth opportunities and inform product optimization strategies.

This position is hybrid. This means that the selected candidate will be required to perform some work onsite at one of the listed location options.  This is at the hiring team’s discretion and could potentially change in the future.

At Boeing, we value your curiosity, your determination, and your imagination, and we have a legacy of investing in the future aspirations and business success of our talented team members. In joining us you will be part of a diverse multi-disciplined team of technicians, engineers, project managers, and business leaders operating in an agile environment, using the latest tools and methodologies.  Develop your technical competence as well as your leadership skills at a company with huge potential for long-term career growth.

Position Responsibilities:

• Analyze user data: Collect and sift through data from various sources, like user logs and surveys, to find patterns in user behavior.

• Conduct experiments: Lead high impact analytics by planning and developing data driven experiments and A/B tests to measure the usability and effectiveness of design changes based on hypotheses.

• Define key metrics: Guide product teams by identifying and establishing the key performance indicators (KPIs) for each team, in addition to NPS and CSAT, that will be used to measure the success of the products.

• Collaborate with teams: Work with designers, researchers, and product managers to develop an analytics program and ensure design decisions are data-driven.

• Report on findings: Create dashboards and reports to communicate insights and trends to stakeholders, helping them to understand user behavior and make informed decisions.

• Develop scalable analytics frameworks, including tracking plans and event taxonomies.

• Lead efforts to mature the organization’s UX analytics practice. 

Basic Qualifications (Required Skills/Experience):

• 3+ years of user data analysis experience

• 3+ years using data analysis tools Adobe Analytics or Qualtrics

• 3+ years understanding statistical methods, significance testing, and experimental design

• 3+ years experience to translate user data into actionable insights and solve user-related problems

• 1+ years of foundational understanding of user experience and user interface principles for understanding context of data being analyzed

Preferred Qualifications (Desired Skills/Experience):

• Strong communication skills to clearly present findings to technical and non-technical team members

• Effective time-management skills

• Collaborate successfully with technical and non-technical teams

• Bachelor’s Degree or Master’s Degree in a related field

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. 

Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.  

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.  

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations. 

Summary pay range: $125,800 - $170,200

Language Requirements:

Not Applicable

Education:

Not Applicable

Relocation:

Relocation assistance is not a negotiable benefit for this position.

Export Control Requirement:

This is not an Export Control position.

Safety Sensitive:

This is not a Safety Sensitive Position.

Security Clearance:

This position does not require a Security Clearance.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Shift 1 (United States of America)

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Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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