Digital Service Advisor

Heard of us? 

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions.  We support our customers with a range of products and services to meet their needs.   

 

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

 

This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.

 

A Digital Customer Service Agent is responsible for delivering high-quality customer support across digital channels such as live chat, email and WhatsApp, The role focuses on resolving customer queries efficiently, providing accurate information, and ensuring a positive customer experience while representing the brand in a professional and empathetic manner.

• Previous experience in either a customer service or customer facing role.
• Effective communicator both written and verbal
• Ability to problem solve.

 

 

What can you expect of us?

 

•    A friendly culture that mirrors our proposition to our customers. 

•    A fast-growing organisation that defines itself as being agile and innovative

•    A drive for continuous improvement, which you will be empowered to get behind from day one. 

•    A commitment to building a working environment that values inclusivity, innovation, agility, and drive.

 

And of course, you will be compensated competitively, with a good range of core benefits and bonus potential.  

Still Curious?

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [email protected]

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.