Digital Project Manager (12 months FTC)

About us

Based in the heart of vibrant Bristol, Proctor + Stevenson is a highly respected, international creative agency with a focus on measurable results. Whether on or offline, we provide a full range of design and marketing services, from strategy, campaigns and lead generation to brand building, events, product communications and web builds.

Role Purpose

Digital Project Managers are responsible for the successful delivery and ongoing management of digital platforms and projects for our clients. This includes website design and builds, platform migrations, feature development and the ongoing evolution and support of digital products. 

Working closely with our technical development team, creative studio, account managers and clients, Digital Project Managers oversee the full lifecycle of digital delivery, from initial scoping and planning through to launch, optimisation and continuous improvement. While the role focuses on strong project management fundamentals, it also carries broader responsibility for digital delivery across accounts, ensuring projects, retainers and platform roadmaps are delivered efficiently, commercially and to a high technical standard.

Digital Project Managers act as the central point of coordination across teams, balancing delivery planning, client communication, commercial oversight and platform governance to ensure work is delivered successfully and sustainably over time.

Why This Role Is Unique

Our Digital Project Managers work across a diverse mix of technical and creative projects, collaborating with developers, designers, strategists and clients to deliver meaningful digital solutions.

The role goes beyond traditional project coordination. You will take an active role in overseeing the wider delivery ecosystem, including managing platform roadmaps, guiding delivery processes, supporting account growth and ensuring long-term platform stability and improvement.

You will be reporting directly to the Head of Delivery.

Key Responsibilities

Project Delivery 

Managing multiple projects of varying scale and complexity simultaneously

Defining project scope, timelines, budgets and delivery plans

Coordinating internal teams including developers, designers and external partners

Managing the full project lifecycle from scoping through to launch and aftercare

Facilitating sprint planning, stand-ups, reviews and project status meetings

Coordinating testing, QA processes and user acceptance testing

Managing content migration processes where required

Identifying and managing project risks, issues and dependencies

Ensuring projects are delivered on time, within scope and within budget

Maintaining accurate project documentation including plans, status updates and reporting.

Client & Account Partnership

Building strong working relationships with client stakeholders

Understanding client aims, business and market, to help deliver commercial solutions.

Communicating complex technical information clearly to non-technical audiences

Managing client expectations throughout the delivery process

Identifying opportunities for platform improvements or future work

Contributing to forecasting and planning for ongoing client activity

Helping ensure the commercial health of projects and accounts.

Platform & Retainer Management

Managing ongoing support retainers and maintenance pipelines

Coordinating continuous improvement workstreams and feature development

Supporting SEO maintenance and optimisation initiatives

Managing incidents, investigating root causes and coordinating resolution

Ensuring platforms remain stable, secure and aligned with client goals.

Delivery Operations

Resource planning and coordination across projects

Supporting budget tracking and margin awareness

Maintaining delivery tooling such as Jira and timesheet systems

Supporting financial forecasting and invoicing processes

Producing documentation such as Statements of Work, RAID logs and reporting

Escalating risks, issues or opportunities to senior delivery or technical leadership when required.

Essential Skills and Experience

2+ years’ experience delivering digital projects in an agency or similar environment

Experience managing website builds, migrations or digital platform projects

Strong understanding of the project lifecycle from scoping to launch

Experience working with Agile, Scrum or Waterfall delivery approaches

Excellent organisational and communication skills

Ability to manage multiple projects simultaneously

Confidence communicating with both technical teams and non-technical stakeholders.

Desirable Skills and Experience

Experience with project management tools such as Jira or similar

Exposure to financial forecasting, budgeting or invoicing processes

Experience collaborating with account management teams on client growth

Familiarity with modern web platforms such as Drupal, WordPress, Webflow, Laravel or JavaScript frameworks (e.g. React or Next.js)

Understanding of hosting environments such as AWS, Pantheon or Vercel

Exposure to SEO maintenance or digital optimisation projects

Experience using modern delivery tooling including AI-assisted workflows.

Person Specification

Strong interpersonal and communication skills

Curiosity and a proactive approach to problem solving

Excellent organisational and planning abilities

Comfort working in a fast-paced environment with competing priorities

Confidence managing stakeholder expectations

A collaborative mindset when working with cross-disciplinary teams

Flexibility and adaptability when navigating complex projects

An empathetic approach to supporting colleagues and creating a positive team environment

Open mindset to learn from others, build new skills and contribute with new ideas/solutions.

What we offer

Hybrid working

4 Day working week

Family friendly benefits

Private medical insurance

Company pension scheme

23 days holiday, increasing to 25 – plus bank holidays

Training and development opportunities – technical, professional and other exciting skills

Salary Sacrifice car scheme

Cycle to work scheme with secure cycle parking (and showers and a drying room at the office!).

Retail and gym discounts

Team socials such as board game nights and other fun nights/days out

No Recruiters please