Digital Product Analyst

Brighter Futures Start Here

We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.

With our brands touching the lives of almost two million customers every week, you’ll feel the impact of the work you’ll do every day. As a leader in the retail market, we’re optimistic about our future and yours. We’re changing at a rapid rate, giving you challenging work that you’ll be proud of.

We’re excited to share that our team will be moving to our new Chadstone office in early 2026!
This will be a space that brings us together — inspiring creativity, collaboration, and connection as we embark on this exciting new chapter.

Join the team

Kmart Group is looking for a Digital Product Analyst to join our Digital Product Development team. Being a Product Lifecycle Management (PLM) professional, and Reporting to the Head of Digital Product Development (Global), this newly created role is responsible for managing PLM platforms within Kmart's enterprise retail environment, serving as the critical bridge between business stakeholders and technology teams.

The ideal candidate will have extensive experience with PLM platforms (Centric PLM and/or TradeBeyond highly desirable), a strong background in business analysis within enterprise retail environments, and proven expertise in requirements gathering, API integration, and data mapping.

What you’ll be doing

Translating business requirements into technical specifications, authoring API integration user stories, and leading stakeholder workshops.
Managing and prioritising product backlogs across multiple concurrent PLM workstreams from inception to deployment.
Identifying gaps between business requirements and system capabilities, designing scalable solutions aligned with enterprise architecture.
Supporting data migration, validating data integrity, and ensuring seamless integration across PLM and connected systems.
Defining test strategies, coordinating UAT, and tracking vendor SLA compliance.
Developing change management strategies, creating training materials, and providing day-to-day user support.
Coordinating multi-vendor ecosystems and leading Agile ceremonies including stand-ups, sprint planning, and retrospectives.
Proactively identifying and escalating project risks and issues to leadership.
To be successful in this role you’ll have:

Minimum 10+ years IT experience with at least 5+ years as a Business Analyst in enterprise environments.
Demonstrated expertise in Product Lifecycle Management (PLM) platforms within retail/manufacturing domain.
Hands-on experience with Centric PLM and/or TradeBeyond platforms (highly desirable).
Strong technical practice in requirements management, API integration, and data mapping.
Extensive experience with both Agile (Scrum) and Waterfall delivery methodologies.
Advanced skills in JIRA, Confluence, and MS Office Suite.
Strong background in requirements gathering, documentation, and workshop facilitation.
Change management experience including user training and adoption strategies.
Working knowledge of product development to sourcing processes (Kmart Merchandise experience highly desirable).
Bachelor's Degree in Business, Commerce, IT, Engineering, or related field.
Strategic thinking, strong facilitation skills, and ability to engage effectively with stakeholders at all levels.

Benefits we’ll offer you:

Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.
A team member discount card that gives you a discount at Kmart, Target, Officeworks and Bunnings
Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!
We want you to feel rewarded for your commitment and hard work that's why eligible team members get the opportunity to participate in a bonus program
We offer inclusive parental leave, and ongoing support offered though our partnership with Circle In for team members of all backgrounds and family circumstances
A dynamic learning and support program
Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor
A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes
Great career opportunities across the broader Wesfarmers Group

We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.

We encourage you to tell us about any workplace adjustments that you would like, by emailing [email protected].

If you would like to explore a career with Kmart and this sounds like the perfect role for you – apply now!
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