Digital Operations Manager

About the role

This is an execution-heavy, ownership-driven role responsible for the day-to-day digital operations of the company. The Digital Operations Manager owns our web presence and internal digital infrastructure end to end and ensures it works reliably, scales with the business, and does not create operational drag for leadership or teams.

You sit between business, tooling, and execution. You do not wait for specs. You see problems, connect systems, automate work, and make sure things run. This is not a marketing role and not a pure IT role. It is a business operations role with strong technical and process ownership.

Role objective

Ensure the digital layer of the company operates efficiently, predictably, and at scale, with minimal manual effort and minimal management involvement.

What you will own

• Full ownership of the company website and digital infrastructure, including CMS and no-code / low-code tools.

• Ongoing functionality, updates, and development of the website, in close cooperation with an external vendor under a defined SLA.

• Tooling, integrations, and data flows across teams using APIs and automation platforms (Zapier, Make, similar).

• Active use of AI tools to simplify team workflows, reporting, and content creation.

• Technical and process support for internal teams, acting as the first line of problem-solving.

• Operational support for execution, including prioritization, timelines, and dependencies across initiatives.

• Clear, structured reporting for both teams and leadership, focused on signal over noise.

How you will work

• You identify friction in processes and remove it.

• You automate before adding headcount.

• You connect systems instead of creating workarounds.

• You take responsibility for outcomes, not just tasks.

• You communicate clearly and directly without fluff - with stakeholders and vendors.

What we are looking for

• Proven experience owning digital operations, tooling, or internal systems in a fast-moving environment.

• Strong understanding of web infrastructure, CMS platforms, and no-code / low-code tools.

• Hands-on experience with API integrations and workflow automation.

• Practical experience applying AI tools to real operational problems.

• Ability to prioritize under ambiguity and keep multiple workstreams moving.

• Structured thinker who can translate chaos into clear execution and reporting.

Comfortable operating with high ownership and low hand-holding.

Working at Wincent 

At Wincent, we foster a culture of transparency, ownership, and autonomy, where every team member is empowered to make a meaningful impact. We prioritize clear objectives and give you the freedom to innovate and grow within a supportive, high-performing environment.

We value exceptional TOP 1% talent over a perfect match to a job description. If our vision and values resonate with you, we’d love to hear from you. Don’t hesitate to reach out—let’s explore how you can be part of shaping the future of cryptocurrency trading with us!