Digital Operations Analyst

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, provide digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, Agri finance, insurance, and many more industry segments.

We invest in experienced people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

The Digital Operations Analyst position is essential to ensuring smooth, reliable and timely execution of production data pipelines and partner integrations across AWS, Airflow and EMS, reporting into the Digital Operations Manager.

What you'll do:

• Deliver operational excellence by monitoring scheduled and event‑driven production runs.
• Diagnose failures, manage incidents and maintain dashboards, alerts and runbooks.
• Apply quick, small‑scale engineering fixes (e.g., Python updates, configuration changes, permissions adjustments) to keep services running smoothly without full development cycles.
• Support onboarding of new partners and data feeds using templated configurations.
• Validate test files and schemas, set up ingestion pipelines and coordinate first‑run execution to ensure production readiness.
• Communicate clearly with stakeholders and provide timely status updates.
• Contribute to root‑cause analysis and drive long‑term stability and reliability improve

What you'll bring:

• Operational knowledge of AWS (S3, Lambda, ECS/EKS, CloudWatch, IAM basics).
• Familiarity with Airflow DAGs, scheduling and log interpretation.
• Practical Python skills for debugging and operational scripting.
• Understanding of ETL concepts and data pipeline workflows.
• Read logs/exceptions and diagnose production run failures.
• Incident management experience with clear, structured communication.
• Cross‑team coordination and confidence working with external partners.

Additional skills that would be advantageous:

• Experience with ITSM tools (e.g., ServiceNow/Jira) and contribution to RCA.
• Experience maintaining dashboards/alerts/runbooks (e.g., CloudWatch metrics & alarms).
• Familiarity with Git and code hygiene for small operational fixes.
• Understanding of structured data formats and validation (CSV, JSON, XML).

You will get:

• Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials and books.
• Work environment - excellent work conditions with friendly environment, recognized team spirit, and fun and quality recreation time.
• Social benefit package including life insurance, food vouchers, additional health insurance, monthly flex allowance and internet coverage, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, а birthday gift and many other benefits!
• Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in Social responsibility event.
• Opportunity for Flexible working hours and Home Office.

Experian is an Equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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