Digital Inclusion Officer (DIO) & ADA Compliance Specialist – Web Development

The New York City Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on “what works,” staff at DOP engage in meaningful relationships with those on probation to enhance community safety and decrease recidivism.

The Department of Probation is seeking an ADA Compliance Specialist with expertise in web development to ensure our digital products comply with the Americans with Disabilities Act (ADA), Web Content Accessibility Guidelines (WCAG), and other accessibility standards. This role is critical in making our websites, applications, and digital assets inclusive for all users, including those with disabilities. The DIO serves as the main point person within the agency on digital accessibility and as the liaison with OTI and MOPD on digital accessibility issues. The DIO acts as an accessibility advocate within the agency. Duties and responsibilities include, but are not limited to, the following:

-Work with OTI, MOPD, and their agency’s leadership to identify a list of digital assets that will be prioritized for accessibility enhancements.

-Monitor samples of outgoing communications including emails, social media posts, electronic documents, and videos and test them for accessibility to ensure consistency in the overall accessibility of outgoing communications. Where problems are found, recommend corrective actions.

-Be the agency’s subject matter expert whenever new Information and Communication Technology is being considered for production or procurement. They would also work with MOPD and OTI to ensure appropriate language related to accessibility requirements is included in all procurement documents and to ensure the resulting ICT is indeed accessible upon launch.

-Identify training needs within the agency and collaborate with OTI and MOPD to organize trainings for staff.

-Collect and share data with MOPD for the bi-annual report required by Local Law 26.

-Conduct accessibility audits and evaluations of websites, applications, and digital content to ensure compliance with MOPD and ADA requirements.

-Collaborate with developers, designers, and content creators to implement accessible design and coding best practices.

-Provide remediation plans, code-level recommendations, and alternative solutions to improve accessibility.

-Utilize accessibility testing tools (e.g., axe, WAVE, Lighthouse, JAWS, NVDA) to identify barriers and optimize digital experiences.

-Stay up to date with legal and regulatory updates related to digital accessibility.

-Assist in usability testing with individuals with disabilities to gather real-world feedback.

-Strategize, execute, oversee, evaluate, and enhance DOP external websites as well as internal intranets and SharePoint sites.

-Collaborate on content audits to remove redundant or duplicate information.

-Ensure compliance with all laws, regulations, and accessibility guidelines.

-Collaborate with team members on various digital initiatives.

-Assist in developing and maintaining trackers and the internal unit/division SharePoint site as required.

*Maximum salary is not guaranteed.

CITY RESEARCH SCIENTIST - 21744

1. For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.
To be appointed to Assignment Level II and above, candidates must have:
1. A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or
2. A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.

NOTE:
Probationary Period
Appointments to this position are subject to a minimum probationary period of one year.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.